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2 Posts

05-22-2018

AU

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Screen won't turn on unless plugged into charger and currently isn't charging

2018-05-22, 0:35 AM

Yoga 510 (around 8months old) 

My laptop is working smoothly except for this weird problem, and this problem only started up today. 

So when using my laptop my screen will not display unless plugged into charger, you can hear it running and working the screen just isnt on. Plug in charger screen turns on, unplug screen turns off, plug it back in and screen will turn back on exactly where it was at prior to turning off. This happens in both tablet and laptop mode.

Also noticed when trying to discover the problem that the charger is plugged in but not charging (this could be due to the fact that it is at 97% charged though so may not be relevant) 

 

I have tried a reset (holding the power button in till it turns off/on) and run a scan through Lenovo health -Hardware scan (Everything came up clear). 

Any suggestions on how to fix this problem? Really need my laptop to be portable and not stuck to a charger cord. 

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2954 Posts

02-22-2017

GB

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Re: Screen won't turn on unless plugged into charger and currently isn't charging

2018-06-05, 15:43 PM

Hello Windsor13

Thanks for using the Lenovo forums.


Sounds you will have some trouble with the battery of the unit.

 

See if you can generate a health report:

https://www.howtogeek.com/217010/how-to-generate-a-battery-health-report-on-windows-8-or-windows-10/

 

Hopefully it can help tell if there is trouble with the battery or not, as it might be a reason to have your battery exchanged.

 

Hope this helps, let us know how you get on.


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2700 Posts

12-13-2016

US

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Re: Screen won't turn on unless plugged into charger and currently isn't charging

2018-06-05, 20:18 PM

Have a look at this thread. It's backwards from yours.. you'd have to do the steps with the computer plugged in and look under the "on battery" coulmn for the brightness slider. 

 

 


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1 Posts

04-28-2020

US

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Re:Screen won't turn on unless plugged into charger and currently isn't charging

2020-04-28, 21:29 PM

i have the same problem.

 

my laptop is brand new out of the box and will not run on the battery alone. it must be plugged into the charger to work at all.

if you start it with the charger plugged in the machine will start, but if it is unplugged even at 100 % charge the machine will immediately stop functioning

 

im pretty disappointed to be honest

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1 Posts

06-02-2020

US

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Re:Screen won't turn on unless plugged into charger and currently isn't charging

2020-06-02, 9:06 AM

Model: lenevo ideapad 330 81FK

I'm unable to start my laptop with the power button. It only starts when connected to charging and as soon as the charging is removed it shuts down. Also  the battery is stuck at  80% and isn't charging.

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