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Windsor13
Paper Tape
Posts: 1
Registered: ‎05-21-2018
Location: AU
Views: 3,542
Message 1 of 3

Screen won't turn on unless plugged into charger and currently isn't charging

Yoga 510 (around 8months old) 

My laptop is working smoothly except for this weird problem, and this problem only started up today. 

So when using my laptop my screen will not display unless plugged into charger, you can hear it running and working the screen just isnt on. Plug in charger screen turns on, unplug screen turns off, plug it back in and screen will turn back on exactly where it was at prior to turning off. This happens in both tablet and laptop mode.

Also noticed when trying to discover the problem that the charger is plugged in but not charging (this could be due to the fact that it is at 97% charged though so may not be relevant) 

 

I have tried a reset (holding the power button in till it turns off/on) and run a scan through Lenovo health -Hardware scan (Everything came up clear). 

Any suggestions on how to fix this problem? Really need my laptop to be portable and not stuck to a charger cord. 

Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 3,490
Message 2 of 3

Re: Screen won't turn on unless plugged into charger and currently isn't charging

Hello Windsor13

Thanks for using the Lenovo forums.


Sounds you will have some trouble with the battery of the unit.

 

See if you can generate a health report:

https://www.howtogeek.com/217010/how-to-generate-a-battery-health-report-on-windows-8-or-windows-10/

 

Hopefully it can help tell if there is trouble with the battery or not, as it might be a reason to have your battery exchanged.

 

Hope this helps, let us know how you get on.


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Pesszimistának lenni a legjobb, vagy igazad van, vagy kellemesen meglepődsz...
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Community Moderator
Community Moderator
Posts: 1,611
Registered: ‎12-13-2016
Location: US
Views: 3,484
Message 3 of 3

Re: Screen won't turn on unless plugged into charger and currently isn't charging

Have a look at this thread. It's backwards from yours.. you'd have to do the steps with the computer plugged in and look under the "on battery" coulmn for the brightness slider. 

 

 


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