Showing results for 
Search instead for 
Did you mean: 
Blue Screen Again
Posts: 3
Registered: ‎08-23-2013
Location: ON, Canada
Views: 3,258
Message 1 of 5

Screws falling out of Yoga 13/warranty

A screw on the back on the laptop near the hinge is loose and I'm afraid it may fall out. Is maintenance like this covered in the warranty?

Posts: 1,393
Registered: ‎06-08-2013
Location: BE
Views: 3,200
Message 2 of 5

Re: Screws falling out of Yoga 13/warranty

Get a TX3 screwdriver. You can easily tighten the screws back yourself. It's normal. They fell out of mine as well. A TX3 screw driver costs less than 5 EUR/USD probably if you go looking for one.

Warm regards,
Jonas Hendrickx

Lenovo Insider - Windows Insider MVP

Personal website: ThinkScopes

Punch Card
Posts: 9
Registered: ‎06-14-2013
Location: gaziantep / TÜRKİYE
Views: 3,145
Message 3 of 5

Re: Screws falling out of Yoga 13/warranty

I bought and use it in Turkey, and same problem I got etiher. The service of Lenovo claimed that "my using habit makes it out of warranty". What the hell does it mean I could not understand. They can change cover and I have to pay. AS LENOVO STAFF CAN SEE HERE SOME PEOPLE HAS SAME PROBLEM HERE. OR MAY BE MORE PEOPLE WHO ARE NOT CARING TOO MUCH ABOUT IT.. 

Fanfold Paper
Posts: 12
Registered: ‎05-03-2016
Location: US
Views: 1,517
Message 4 of 5

Everything we know so far about the loose screw problem, including replacement screw sizes

I had enough of the "loose screws" threads all over this forum. So, here is a summary of everything we know so far in the forums about the "loose screws" problem on Yoga laptops (definitely Yoga 2 Pro, possibly others): There IS a problem; Lenovo denies it and will refuse warranty claims of damage RESULTING from screws falling out; prior to any damage, Lenovo WILL replace the screws in-warranty but you have to mail in the laptop; Lenovo WON'T mail you screws unless you escalate and get someone nice, in which case it's been known to happen; YES you can just buy replacement screws and screw them in.

Here is the exact screw you want:

It is a "wafer head" torx M2 screw, with a 4.5mm length. In one thread, a guy got an M2 screw with 5mm length at a hardware store and said it worked, and another got a 5mm at, and the hardware manual specifies 5mm, but the 5mm ones have a different screwhead, and I measured mine and if you want to be 100% precise it is in fact 4.5mm long. (You measure from the base of the head down to the end.)

Here is the exact screwdriver you need:
It is a torx T5. It usually comes in a kit of several, like in the above link. Search if you want to find other brands and options; this was just the cheapest one I found.

If you want to add locking compound to keep the screws in a little longer, this is the cheapest I found:
You want Loctite 242 or 222, or some other brand equivalent. Some folks recommend 222 because it has slightly less locking strength, but a) it's twice as expensive, and b) haven't we already established we need MORE locking strength?

Here are all the forum threads I found after a quick search:

User complains of the screws falling out and finds a list of screws in a manual, which isn't that helpful since it doesn't say which is which:

User has screws all out, gives up and sends it in for warranty repair. When it happens again, he escalates case and gets screws sent to him:

User discovers and orders replacements:

User's entire laptop case splits due to loose screw, Lenovo makes him pay for it anyway:

User complains about loose screws:


Hope that helps!


Fanfold Paper
Posts: 12
Registered: ‎05-03-2016
Location: US
Views: 1,480
Message 5 of 5

Re: Everything we know so far about the loose screw problem, including replacement screw sizes

Addendum to my previous post: my screw arrived and I have pictures.


Important notes:


  1. As you can see, the 4.5mm screw (left) is sliiiightly shorter than the stock screw (right) but works perfectly fine. So 5mm is more accurate, but only comes in Phillips head on the site.
  2. If you order the 4.5mm screw, it has threadlocker already applied, so you don't need to buy more. Don't know whether the same is true of the longer 5mm screw.
  3. The torx head for this screw is a T6, not a T5. That's also generally included in any teeny torx screwdriver set you'll get.

Check out current deals!

Shop current deals

Top Kudoed Authors