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wokouwokou
Fanfold Paper
Posts: 1
Registered: ‎08-31-2017
Location: DE
Views: 1,015
Message 1 of 4

Strange lines with Lenovo Yoga 720 15 Inch and Active Pen 2

Hello folks,

 

so far I really like the Yoga 720 but I have this really strange problem when I'm drawing on the screen. Every time I draw slowly (and sometimes even when I draw quickly) my lines become jittery and not in the wobbly sense. More in the "leaving-the-road" kind of way. Here is a video proof of my issue: https://www.youtube.com/watch?v=EyrS63BTJ6A

I really want to use this tablet for drawing but this annoys the hell out of me. Is this normal? Is it a driver problem?

I already uninstalled and reinstalled the Wacom Pen Driver and I checked the box "Ignore touch input when I'm using pen" in the Windows Ink menu.

I'm having the 1080p HD Model of the Yoga 720 15 Inch with the 256 gb SSD. The pen I'm using is the active Pen 2 which feels really nice with the rubber tip. 

I used all kinds of applications like Photoshop, Sketchbook Pro, Windows Ink sketch, Sketchable and so on. I have the same problem in all of them.

Can anyone please help me? I really like this tablet.

 

Greetings

Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 927
Message 2 of 4

Re: Strange lines with Lenovo Yoga 720 15 Inch and Active Pen 2

Hello Wokouwokou

Thanks for using the Lenovo forums.


You may want to try to update the Video, Chipset, and the Active Pen driver for the unit from the support page.

 

Make sure to reboot after an update on the unit.

Hope this helps, let us know how you get on.


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Pesszimistának lenni a legjobb, vagy igazad van, vagy kellemesen meglepődsz...
noven
Paper Tape
Posts: 1
Registered: ‎12-08-2017
Location: IT
Views: 676
Message 3 of 4

Re: Strange lines with Lenovo Yoga 720 15 Inch and Active Pen 2

Hi wokouwokou,
I know this is quite an old thread but I have the exact same problem as you, and I didn't find many infos around the Internet, so maybe you could help me.

 

Did you manage to solve the problem in the end?
Unluckily reinstalling the drivers above didn't do anything for me, nor reinstalling windows from scratch, I'm starting to think it may be an hardware problem...

Thanks in advance

tester90
Serial Port
Posts: 31
Registered: ‎03-09-2017
Location: DE
Views: 633
Message 4 of 4

Re: Strange lines with Lenovo Yoga 720 15 Inch and Active Pen 2

There is a thread in the German support forum, which is probably the same issue, but with other symptoms:

https://forums.lenovo.com/t5/Lenovo-IdeaPad-100-300-500-700/Yoga-720-13-nach-Active-Pen-Treiber-Upda...

 

The issue here was introduced by a driver update, maybe it is the same reason for you?

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