cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Kristina1126
Paper Tape
Posts: 1
Registered: ‎12-13-2017
Location: US
Views: 984
Message 1 of 2

Strange noise coming from laptop when using the trackpad

I have a Yoga 710-15IKB (I am not sure what version specifically. It has a fingerprint scanner, 15.6 inches, intel i5 7th gen.

 

Recently I noticed some sort of electronic static or grinding noise when I 2-finger scroll on the track pad. It mostly happens when the power adaptor is in use.

 

I think it still makes the noise every so often even when not plugged in or using the track pad, just much quieter.

 

What causes this? Is it anything to worry about? I bought the laptop last summer from Best Buy. It is still under warranty for a couple months.

Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 932
Message 2 of 2

Re: Strange noise coming from laptop when using the trackpad

Hello Kristina1126

Thanks for using the Lenovo forums.


Could be some built up static in the unit.

Try a static discharge for this, it may help to resolve the issue or at least get rid of any built up static on the motherboard.

(If the battery is internal, please just skip the remove/replace battery steps.)
1. Turn the unit off
2. Remove the battery and the Mains adapter
3. Press and hold the front power button for 30 seconds
4. Replace the battery and the Mains adapter
5. Turn the unit on as normal

 

Are there any other issues with the unit? If you feel that it could be something serious, then it would be best to send it off to the Lenovo team to investigate, in case it turns out to be something.

 

Below is the link to the phone list where you can find these numbers

 

Hope this helps, let us know how you get on.


==================================================================================
Did someone help you today? Thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

 

This will help the rest of the Community with similar issues identify the verified solution and benefit from it.



Pesszimistának lenni a legjobb, vagy igazad van, vagy kellemesen meglepődsz...

Check out current deals!


Shop current deals

Top Kudoed Authors