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sthohenry
Paper Tape
Posts: 3
Registered: ‎11-05-2018
Location: SG
Views: 2,442
Message 1 of 9

The YOGA S730 heats up

I bought yoga s730 yesterday nov 4th 2018, this laptop get heated up v easily. it teach temp above 70'c after 20 mins of use. i use cpuid hwmonitor n speedfan app to check the temp. this happen some time is when laptop is being charged while using, and time that is not charging too. attached is my purhcased invoice

  pls advice. thanks

 

MOD: Title edited to add specifics. Invoice attachment removed to protect privacy.

Highlighted
Support Specialist
Posts: 1,560
Registered: ‎08-02-2018
Location: US
Views: 2,420
Message 2 of 9

Re: The YOGA S730

Hi Stohenry! Welcome to our forums community. Is it still overheating when it is on idle? Could you try updating the BIOS firmware here: https://support.lenovo.com/ provide the model or serial number and go to Drivers and Software tab. Look for BIOS/EUFI and install it. Restart the computer and check if the issue persist. Update us with the result.

 

Admin note: link shortener converted to full URL for clarity



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sthohenry
Paper Tape
Posts: 3
Registered: ‎11-05-2018
Location: SG
Views: 2,383
Message 3 of 9

Re: The YOGA S730

I tried download but hv errors during installation. different error msg each time. 

overheating proble still there while using this S730 with or without charging the battery.

Social Support Agent
Social Support Agent
Posts: 282
Registered: ‎08-02-2018
Location: US
Views: 2,379
Message 4 of 9

Re: The YOGA S730

Hi sthohenry,

 

Thanks for getting back to us.

 

Could you send us any error messages that you're getting whenever you're trying to download the BIOS firmware so we can take a closer look of the possible cause of the error? Also, can you confirm if the overheating is present when the laptop is in Idle mode?

 

Regards!



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sthohenry
Paper Tape
Posts: 3
Registered: ‎11-05-2018
Location: SG
Views: 2,360
Message 5 of 9

Re: The YOGA S730

see attached file for the error i got

Social Support Agent
Social Support Agent
Posts: 619
Registered: ‎08-02-2018
Location: US
Views: 2,357
Message 6 of 9

Re: The YOGA S730

Thank you. Download the Lenovo Vantage Tool and let it install the latest BIOS, might as well install the latest drivers,

 

https://support.lenovo.com/us/en/solutions/ht505081

 

Also, extensive usage might cause the laptop to heat up. It's considered not normal when it heats up even if it's not in use. You may want to check the ventilation. Make sure that it's not blocked when using it.

 

Let us know how it goes.



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Ilirgj2019
What's DOS?
Posts: 1
Registered: ‎02-23-2019
Location: AL
Views: 1,844
Message 7 of 9

Re: The YOGA S730

I have updated Bios and still same problem. Its overheating and cooler is running maximum.

 

Johnny33
What's DOS?
Posts: 2
Registered: ‎05-07-2019
Location: DK
Views: 1,407
Message 8 of 9

Re: The YOGA S730

After I updated my S730 to latest bios, the laptop is overheating when idle and the fan runs at high speed. Any option to roll back bios to see if it changes anything?

Shapin
Fanfold Paper
Posts: 7
Registered: ‎05-04-2019
Location: RU
Views: 931
Message 9 of 9

Re: The YOGA S730

i have the same problem, it's extremely loud even if i didn't do anything, 3 wt tdp 50c it should stay passive! But it rump's coller up

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