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Gumarelo
Paper Tape
Posts: 6
Registered: ‎08-19-2017
Location: US
Views: 1,541
Message 1 of 3

The battery is not detected/ The battery is not used Lenovo Yoga 3 Pro

My Yoga 3 Pro-1370 does not detect its own battery. At the lower right of the screen, it appears the battery sign empty and crossed by a diagonal line. When I click on it the message "The battery is not used" appears. 

 

OneKey Optimizer says: "No battery is present". Please see two images attached.00. Battery not detected 2.jpg00. Battery not detected.jpg

 

Got the laptop and the battery inspected by a professional but he couldn't fix the problem. He himself updated the Bios, Windows, cleaned the inside and the fan of the computer but the problem is still there.

 

Please provide me with a solution ASAP.

Gumarelo
Paper Tape
Posts: 6
Registered: ‎08-19-2017
Location: US
Views: 1,458
Message 2 of 3

Re: The battery is not detected/ The battery is not used Lenovo Yoga 3 Pro

Could I get a reply?????

Gumarelo
Paper Tape
Posts: 6
Registered: ‎08-19-2017
Location: US
Views: 1,324
Message 3 of 3

Re: The battery is not detected/ The battery is not used Lenovo Yoga 3 Pro

over 2 months later... still no response

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