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08-20-2017

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The battery is not detected/ The battery is not used Lenovo Yoga 3 Pro

2017-08-24, 22:20 PM

My Yoga 3 Pro-1370 does not detect its own battery. At the lower right of the screen, it appears the battery sign empty and crossed by a diagonal line. When I click on it the message "The battery is not used" appears. 

 

OneKey Optimizer says: "No battery is present". Please see two images attached.

 

Got the laptop and the battery inspected by a professional but he couldn't fix the problem. He himself updated the Bios, Windows, cleaned the inside and the fan of the computer but the problem is still there.

 

Please provide me with a solution ASAP.

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Re: The battery is not detected/ The battery is not used Lenovo Yoga 3 Pro

2017-08-26, 21:58 PM

The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.


The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored - questions and answers belong in the forum so that others may contribute and benefit. ... GeezBlog

 

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6 Posts

08-20-2017

US

8 Signins

81 Page Views

  • Posts: 6
  • Registered: ‎08-20-2017
  • Location: US
  • Views: 81
  • Message 3 of 4

Re: The battery is not detected/ The battery is not used Lenovo Yoga 3 Pro

2017-08-28, 2:59 AM

Could I get a reply?????

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6 Posts

08-20-2017

US

8 Signins

81 Page Views

  • Posts: 6
  • Registered: ‎08-20-2017
  • Location: US
  • Views: 81
  • Message 4 of 4

Re: The battery is not detected/ The battery is not used Lenovo Yoga 3 Pro

2017-10-24, 21:19 PM
over 2 months later... still no response
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