08-24-2017 03:20 PM
My Yoga 3 Pro-1370 does not detect its own battery. At the lower right of the screen, it appears the battery sign empty and crossed by a diagonal line. When I click on it the message "The battery is not used" appears.
OneKey Optimizer says: "No battery is present". Please see two images attached.
Got the laptop and the battery inspected by a professional but he couldn't fix the problem. He himself updated the Bios, Windows, cleaned the inside and the fan of the computer but the problem is still there.
Please provide me with a solution ASAP.