08-24-2018 09:27 PM
This issue became more apparent recently while I was listening to music. My laptop shut off the screen and locked as usual, and soon after I could hear intermittent crackling noises. When I went back into my laptop the noises stop. This also happens whenever I wake up my laptop from sleep mode and that system-sound plays. Has anyone experienced this?
I bought my laptop a few months ago and all my drivers are up-to-date. I'm running everything as it was shipped minus my Elementary OS installation (I dual-boot).
01-31-2019 07:06 PM
I also have this problem. As prompted by Lenovo support, I am sending the machine in to get fixed--however I have seen in other posts that the issue is permanent and replacement of the audio board doesn't always fix it. If sending it in doesn't fix the problem, I will be getting my money back and buying from another manufacturer.
02-24-2019 01:32 PM
Hi! Welcome to our forums community. Does it happens under the Windows OS? If yes, does the issue persist when using a headset? Here are the list of compatible Lenovo machines for Linux OS: https://support.lenovo.com/us/en/solutions/pd031426.