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cjsmontesa
Fanfold Paper
Posts: 12
Registered: ‎05-01-2018
Location: US
Views: 230
Message 1 of 3

There's a crackling noise whenever sounds play while my Yoga 920's screen is off

This issue became more apparent recently while I was listening to music. My laptop shut off the screen and locked as usual, and soon after I could hear intermittent crackling noises. When I went back into my laptop the noises stop. This also happens whenever I wake up my laptop from sleep mode and that system-sound plays. Has anyone experienced this? 

 

I bought my laptop a few months ago and all my drivers are up-to-date. I'm running everything as it was shipped minus my Elementary OS installation (I dual-boot). 

ageokay
What's DOS?
Posts: 1
Registered: ‎01-31-2019
Location: US
Views: 73
Message 2 of 3

Re: There's a crackling noise whenever sounds play while my Yoga 920's screen is off

I also have this problem. As prompted by Lenovo support, I am sending the machine in to get fixed--however I have seen in other posts that the issue is permanent and replacement of the audio board doesn't always fix it. If sending it in doesn't fix the problem, I will be getting my money back and buying from another manufacturer.

Social Support Agent
Social Support Agent
Posts: 444
Registered: ‎08-02-2018
Location: US
Views: 34
Message 3 of 3

Re: There's a crackling noise whenever sounds play while my Yoga 920's screen is off

Hi! Welcome to our forums community. Does it happens under the Windows OS? If yes, does the issue persist when using a headset? Here are the list of compatible Lenovo machines for Linux OS: https://support.lenovo.com/us/en/solutions/pd031426. 



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