04-08-2019 03:58 PM
Hi, I have updated all drivers, Windows and BIOS. In addition to not being able to use finger to interact with the touch screen sometimes, I have another issue. I used the touch pen which came with the laptop to move windows around, no respond. I used it to open apps by double taps the icons, no respond. I clicked on the Windows icon at the bottom left of the screen, no respond. However, if I do these using my finger, it works. What is wrong?