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mgymnop
Token Ring
Posts: 311
Registered: ‎09-29-2012
Location: US
Views: 241
Message 1 of 4

Touchpad on Yoga 920 stopped working after Intel Management Engine 11.8 Firmware update

Touchpad on my Yoga 920 stopped working after Intel Management Engine 11.8 Firmware update. Does anybody have the same issue? I tried to factory reset but that didnt help.

 

Thanks,

Marco

Social Support Agent
Social Support Agent
Posts: 125
Registered: ‎08-02-2018
Location: US
Views: 214
Message 2 of 4

Re: Touchpad on Yoga 920 stopped working after Intel Management Engine 11.8 Firmware update

Hi mgymnop!

 

Welcome to the community forums,


Please try to uninstall the touchpad driver under device manager then reboot the laptop and observe.

 

Regards,

 



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mgymnop
Token Ring
Posts: 311
Registered: ‎09-29-2012
Location: US
Views: 196
Message 3 of 4

Re: Touchpad on Yoga 920 stopped working after Intel Management Engine 11.8 Firmware update

There is no touchpad driver installed in the device manager and the Lenovo driver site for the Yoga 920 doesn't have a driver available either. I performed a clean windows install and now everything works again.

Retired Support Specialist
Posts: 156
Registered: ‎08-02-2018
Location: US
Views: 190
Message 4 of 4

Re: Touchpad on Yoga 920 stopped working after Intel Management Engine 11.8 Firmware update

Good to hear you're able to make the touchpad worked again. Should you need any further assistance, please do not hesitate to reach us.



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