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1 Posts

08-26-2019

IT

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Touchscreen Not Working - Lenovo Yoga 720-15IKB ideapad

2019-08-26, 15:46 PM

The touchscreen for my Lenovo 720-15IKB ideapad is not working. It stopped working after a two-week period of not using it. I have tried several solutions without any success.

 

1) I tried going into Device Manager and disabling then reenabling the touchscreen.

2) I tried updating everything.

3) I tried doing a factory reset.

4) I tried running a BIOS setup.

 

No luck.

 

Any ideas? Thanks.

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77 Posts

03-06-2019

US

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Re: Touchscreen Not Working - Lenovo Yoga 720-15IKB ideapad

2019-08-27, 1:46 AM
You can try replacing the touchscreen.
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1 Posts

04-15-2020

US

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Re:Touchscreen Not Working - Lenovo Yoga 720-15IKB ideapad

2020-04-15, 19:05 PM

I was on the phone for over two hours of back and forth transfers only to be told that I had to take it to my own computer technician to resolve this issue. This issues is bigger than me.. it is a software or hardware issue that MANY consumers are complaining about. I have seen on multiple threads that many consumers are not getting any responses from Lenovo to resolve this issue.

 

Why do I have to pay for a technician to fix a products software defect that is effecting so many people?!

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