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tech49
Paper Tape
Posts: 1
Registered: ‎03-03-2018
Location: US
Views: 957
Message 1 of 1

USB device stopped working after Feb 13 Windows 10 update

My Yoga 920 experienced a sudden inability to recognize the Lenovo 700 Wireless Laser mouse recently. Since I mostly use the Pen, I didn't notice exactly what set of circumstances may have caused the issue with the mouse.

 

When viewing the USB Devices in Device Manager, I noticed that the Lenovo USB receiver was showing with errors. Uninstalling and reinstalling didn't fix it. I also tried installing a Logitech wireless mouse- same thing, the driver wouldn't install and the mouse wouldn't work. The Lenovo mouse and the Logitech mouse did work on other PCs and laptops in the house.

 

More searching found that the February 13 Windows 10 update is known for breaking USB devices. If this has happened to you, follow the instructions for fixing:

 

https://support.microsoft.com/en-us/help/4091240/usb-devices-may-stop-working-after-installing-the-f...

 

This worked for me, I hope it helps someone.

 

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