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mfox1
Paper Tape
Posts: 4
Registered: ‎07-22-2018
Location: US
Views: 101
Message 1 of 1

USB flakeyness - Yoga 720

Hi. I have a one year old Yoga 720-131KB.  Ever since I have had it I have had the following issue.

 

I use an external USB mouse, and often when I go to a page with lots of large graphics, the mouse stops working termporatly or becomes sporadic.  Sometimes I have to unplug and replug in the mouse's USB receiver.  Two things that pretty regularly get the problem to happen are if I click on a photo on Facebook to enlarge it, and make a video full screen on YouTube.  I have tried multiple mice and also the USB-C port with an adapter dongle.  Same issues in all cases.  I called tech support a while back and they updated some drivers but no help.

 

I should note that when the external mouse doesn't work, the trackpad still works fine.

 

Anty ideas?

 

Thanks.

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