07-22-2018 09:46 PM - edited 07-22-2018 10:20 PM
Hi. I have a one year old Yoga 720-131KB. Ever since I have had it I have had the following issue.
I use an external USB mouse, and often when I go to a page with lots of large graphics, the mouse stops working termporatly or becomes sporadic. Sometimes I have to unplug and replug in the mouse's USB receiver. Two things that pretty regularly get the problem to happen are if I click on a photo on Facebook to enlarge it, and make a video full screen on YouTube. I have tried multiple mice and also the USB-C port with an adapter dongle. Same issues in all cases. I called tech support a while back and they updated some drivers but no help.
I should note that when the external mouse doesn't work, the trackpad still works fine.