English Community

Lenovo NotebooksLenovo Yoga Series Notebooks
All Forum Topics
Options

3 Posts

02-02-2014

United States

7 Signins

38 Page Views

  • Posts: 3
  • Registered: ‎02-02-2014
  • Location: United States
  • Views: 38
  • Message 1 of 4

Unresponsive yoga13

2014-02-02, 19:21 PM

Just recently, my Ideapad Yoga 13 unexpectedly turned off. It happened as I unplugged the power cord. The battery was fully charged when it happened, I plugged it back in and i get nothing. I even switched outlets in the house and got the same thing. No flashing power light, no screen backlight, fan noise or anything. The light by the power button doesnt even show that it is plugged in or charging. Any help for this? The last thing I want to hear is that my computer is completely ruined.

Reply
Options

1251 Posts

11-19-2012

Egypt

1333 Signins

10326 Page Views

  • Posts: 1251
  • Registered: ‎11-19-2012
  • Location: Egypt
  • Views: 10326
  • Message 2 of 4

Re: Unresponsive yoga13

2014-02-03, 12:22 PM

Dear Customer

 

Welcome in Lenovo Community

 

Please follow the below steps :-

 

1- Make sure that the machine is totaly off

2- plug in the power cable

3- Hold on the power button for 15 sec 

 

if there is not respond from the unit please let us know

 

Thanks

Alaa



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow @LenovoForums on Twitter!

Reply
Options

3 Posts

02-02-2014

United States

7 Signins

38 Page Views

  • Posts: 3
  • Registered: ‎02-02-2014
  • Location: United States
  • Views: 38
  • Message 3 of 4

Re: Unresponsive yoga13

2014-02-03, 16:27 PM

The computer is still unresponsive. That was the first thing i tried. The problem is the computer wont even turn on.

Reply
Options

1251 Posts

11-19-2012

Egypt

1333 Signins

10326 Page Views

  • Posts: 1251
  • Registered: ‎11-19-2012
  • Location: Egypt
  • Views: 10326
  • Message 4 of 4

Re: Unresponsive yoga13

2014-02-04, 7:53 AM

Dear Customer

 

We recommend to have your machine checked at one of our service center , please contact the below support to get more information :-USA.jpg

 

 

Please let us know

 

Thanks

Alaa



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow @LenovoForums on Twitter!

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete