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03-20-2018

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When Yoga wakes from lid close - no keyboard or mouse

2018-03-20, 17:13 PM

Yoga 13 Laptop (ideapad) model 20175; Win 10 64-bit

 

Having a problem when I wake after closing the lid. The keyboard and touchpad stop responding. A window pops up in the lower right asking if I want to enter Tablet mode (which I do not) but I have no way of answering the prompt! There is absolutly no response. The only option is to hold the power button until it performs a hard shutdown which I know is not a good thing for Windows and the app that I had open. How do I prevent/resolve this?

 

I've read that you can disable the ymc service, but I DO want the ability to use the machine in Tent or Tablet mode, but only when I orient the device in those positions. I just have it sitting on a desk and I open and close the lid as needed. Are there new drivers or updates I need to install to resolve this? Any help greatly appreciated. Thanks.

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11004 Posts

01-02-2010

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Re: When Yoga wakes from lid close - no keyboard or mouse

2018-03-20, 17:44 PM

First, install Lenovo Vantage from windows store.  Let it search for updates.


Rich


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8 Posts

02-12-2018

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Re: When Yoga wakes from lid close - no keyboard or mouse

2018-03-20, 17:48 PM
I have the same issue, made a topic about it yesterday.

https://forums.lenovo.com/t5/Lenovo-Yoga-Series-Notebooks/Yoga-720-13IKB-Randomly-Going-Into-Tablet-Mode-When-Moving-Lid/td-p/4017173
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2 Posts

03-20-2018

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Re: When Yoga wakes from lid close - no keyboard or mouse

2018-03-20, 20:10 PM

Vantage was already installed. I ran it and it found no updates. I also ran it's hardware scan and it didn't find any problems.

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2 Posts

03-21-2018

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Re: When Yoga wakes from lid close - no keyboard or mouse

2018-03-21, 13:39 PM

I have the same problem on my Lenovo Thinkpad Yoga 14.

After waking up from sleep, there is no mouse pointer available. If I switch to tend mode and then back to laptop mode, mouse pointer returns and works fine.

But its very frustrating to do this every time when I wake my laptop up.

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8 Posts

02-12-2018

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Re: When Yoga wakes from lid close - no keyboard or mouse

2018-03-26, 2:11 AM

Bump. Would like an official reply on what feels like a hardware issue.

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8 Posts

02-12-2018

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Re: When Yoga wakes from lid close - no keyboard or mouse

2018-05-22, 17:46 PM

Good to know Lenovo doesn't seem to care about their customers or products after purchase. It's unfortunate, because for a long time I held - and spread - the opinion that Lenovo was the best brand for laptops. Now that I've had the chance to experience their (lack of) customer service, however, that's going to have to change, I guess. Combined with the horror stories I've read about their warranty replacement devices, I'm seriously disappointed.

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2 Posts

03-21-2018

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Re: When Yoga wakes from lid close - no keyboard or mouse

2018-11-17, 9:43 AM

Is there really no solution? I have to reopen the lid every time i use my laptop. :smileyfrustrated: 

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1 Posts

11-17-2019

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Re: When Yoga wakes from lid close - no keyboard or mouse

2019-11-17, 3:32 AM

Same here.

This is very frusterating and there is no solution that Levono has come up with. Sooooo... my comp is now junk. 

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