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Posts: 24
Registered: ‎02-10-2017
Location: US
Views: 401
Message 1 of 4

Windows 1903 Installation Is Stuck - Yoga Pro 2

I started the upgrade to 1903 yesterday and after three hours of watching the Lenovo Splash Screen frozen, I cycled the power.

 

This morning the Splash Screen is there with the dots spinning.

 

Anyone have any ideas?

 

I'd be grateful. 

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Posts: 24
Registered: ‎02-10-2017
Location: US
Views: 382
Message 2 of 4

Re: Windows 1903 Installation Is Stuck - Yoga Pro 2

So here's what I did to remedy this:

 

I could not roll it back via the boot menu because the drive was locked with bitlocker. All that startup menu offered was a factory install. So I did this:

  1. I downloaded the 1903 Windows 10 ISO.
  2. I booted from there.
  3. I selected install.
  4. I selected repair.
  5. I selected rollback.

It worked. 

I would like to install 1903, but I am a bit gun-shy.

 

The 500 GB SSD drive in my Yoga 2 has only 20 GB free. Do you think that might have been my problem?

 

Thanks,

Community SeniorMod
Community SeniorMod
Posts: 9,878
Registered: ‎01-01-2010
Location: US
Views: 371
Message 3 of 4

Re: Windows 1903 Installation Is Stuck - Yoga Pro 2

I cannot be sure, but the full drive MIGHT be the cause.  If it were mine, I would delete some files or upgrade the disk first.  The windows cleanup would be a good place to start.  I would then get a full backup before trying again.

 

I want to add something.  If I were using software encryption (like bitlocker) I would unencrypt before starting the upgrade and restore the encryption after, even though that would take some time.  I'm not sure why, but I would feel more comfortable that way.

 


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
shields
Serial Port
Posts: 24
Registered: ‎02-10-2017
Location: US
Views: 331
Message 4 of 4

Re: Windows 1903 Installation Is Stuck - Yoga Pro 2

Thank you. I followed these instructions, and it's up and working.

 

I really appreciate your posting.

 

Have a great day.

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