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sorh
Blue Screen Again
Posts: 3
Registered: ‎11-07-2018
Location: GB
Views: 307
Message 1 of 2

Y500 keyboard and camera random issues

I don't know the best way to describe such weird issues but sometimes when I startup my laptop these won't work.

 

keyboard:

the only way to log into windows is by attaching an external keyboard or using the on-screen keyboard.

in device manager, disabling and re-enabling the keyboard wont fix it

the only way I found to make it work is by executing lenovo diagnostic utility, and despite it wont find/correct any issues it will somehow solve the problem (temporary)

 

camera:

wont work on some apps like skype: "no device found" or windows camera: "0xA00F429F<WindowsShowFailed> (0x800706D9)"

but works flawlessly in google hangouts.

 

lenovo utility reports all drivers are updated

tried already uninstall/reinstall related drivers

 

 

sorh
Blue Screen Again
Posts: 3
Registered: ‎11-07-2018
Location: GB
Views: 252
Message 2 of 2

Re: Y500 keyboard and camera random issues

C'mon guys, not even a single idea/suggestion?

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