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3 Posts

01-13-2013

Germany

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YOGA 13 - Touchscreen lagging / not working

2013-01-13, 22:29 PM

Hello,

 

two days ago I bought a yoga 13. It is perfect - but I'm having a problem with the touch screen.

Sometimes it "ignores" my input... or the object I am dragging jumps to the other side of the screen. 

I drew a spiral in paint without removing the finger from the screen - this is how it looks like because of the two bugs i just mentioned:

 

 

The drivers are up to date. Also I unselected "Allow Computer to turn down this device to save power", as mentioned in this thread.

No foreign objects or other fingers were on the display while drawing the spiral.

 

Has anyone had the same issue?

 

Thank you for your help

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2651 Posts

03-21-2012

Malaysia

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Re: YOGA 13 - Touchscreen lagging / not working

2013-01-14, 3:49 AM

Hi JohnnyBGoode,

 

Thanks for posting and welcome to the commmunity.

 

Sorry to hear about the issues you're facing. Based fromWhat I gather you might need to recalibrate the touch screen. In order to do this you rwill require to go the control Panel and open the Icon "Tablet PC settings" and recalibrate the touchscreen inputs.

 

Hope this helps.

 

Regards

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2651 Posts

03-21-2012

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Re: YOGA 13 - Touchscreen lagging / not working

2013-01-14, 6:26 AM

Hi JonnyBGoode.

 

I found that this has helped a few of the users. You may want to try this out.

 

- Open device manager

- Expand Human Interface Devices

At the bottom of the HID list are two devices labeled "USB Input Device"  On my system, the one we're concerned with is the second one, so the last item in the list, but just to make sure it's the right one:

 

- Open the device properties

- Click the Details tab

- In the drop down menu, select Hardware Ids

The one we want will say USB\VID_04F3&PID_000A on the second line

 

- Move to the Power Management tab

- Uncheck "Allow the computer to turn off this device to save power"

 

This can be found in the thread below, which was suggested by one of our Teams "bloo". Do give it a try and let me know of the update,

 

http://forums.lenovo.com/t5/IdeaPad-IdeaTab-Slate-Tablets/Yoga-Touch-Screen-Response-Fix/td-p/921359

 

Regards

 

 

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3 Posts

01-13-2013

Germany

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Re: YOGA 13 - Touchscreen lagging / not working

2013-01-14, 8:13 AM

Hi NINE,

 

thanks for your ideas!

 

@recalibration:

I recalibrated the display, but it didn't solve the problem.

 

@HID-Power Management:

I unchecked "allow the computer to turn off this device to save power" for the USB Input Device, but it didn't solve the problem as well.

The "interruptions/cutouts" don't occure at the beginning when drawing a line on the touch screen. They occure randomly, but mostly in the middle of the screen.

 

I'm wondering wether it might be a hardware- or software-error?  

 

 

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Re: YOGA 13 - Touchscreen lagging / not working

2013-01-14, 9:06 AM

hi JohnnyBGoode,

 

Thanks for posting.

 

The Touch screen is a very sensitive h/w indeed. If the suggestion I posted earlier does not help, It may be worthwhile to contact our support team. I too have a Yoga and I must admit have not faced what you have. In this regards my only assumption it could be a h/w issue and the at best to contact the support to have system checked out.

 

Sorry I can't be of much help, but based for what you're saying it does sure to point that way.

 

Regards

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2 Posts

08-07-2013

Iraq

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Re: YOGA 13 - Touchscreen lagging / not working

2013-08-07, 23:20 PM

Hi,

my problem is,

I have Ideapad Yoga 13 I faced problem start with me from the date I perchased the PC the problem with touch screen it isn't easy to close tabs when using internet browsing I tried to use chrome, firfox, explorer and safari in both win8 mode and besktop mode but the problem still not solve.

thanks in advance

 

I used above ideas but I have no results.

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1 Posts

08-15-2014

Canada

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  • Message 7 of 7

Re: YOGA 13 - Touchscreen lagging / not working

2014-08-15, 18:45 PM

Hi! i just bought a lenovo yoga 2 13 and i LOVE it but the problem im facing now is that the middle part of the touchscreen will not work!the right and left parts do work somewhat but its not very responsive and this is becoming very problmatic!i love this laptop so please tell me if it is a driver h/w problem help!!

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