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3 Posts

12-25-2016

GB

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YOGA 300 Touchpad buttons not working

2016-12-25, 13:37 PM

I have a brand new Yoga 300 straight out of the box and the touchpad buttons (right and left click) do not work.

 

If I connect an external mouse it works normally.

 

Is this a common problem or is this device faulty.

 

Thank you in advance for any suggestions.

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153 Posts

11-28-2016

GB

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Re: YOGA 300 Touchpad buttons not working

2016-12-27, 14:39 PM

wrote:

I have a brand new Yoga 300 straight out of the box and the touchpad buttons (right and left click) do not work.

 

If I connect an external mouse it works normally.

 

Is this a common problem or is this device faulty.

 

Thank you in advance for any suggestions.


Hi IHens,

 

Welcome to the Forum.

 

Have you tried to update the keyboard/trackpad drivers from Lenovo Support Site? 

 

Please do it and let us know if this works for your issue. 

 

Regards. 

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3 Posts

12-25-2016

GB

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Re: YOGA 300 Touchpad buttons not working

2016-12-27, 18:48 PM

I tried resetting everything and reloading the drivers. The issue was intermittent along with slow running of the PC. 

 

We have returned it and got a replacement which doesn't have the same problem. It appears primarily to have been a hardware problem. 

 

Thanks for your advice.

 

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3811 Posts

12-24-2015

IN

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Re: YOGA 300 Touchpad buttons not working

2016-12-28, 7:04 AM

Great that all goes well.

Please feel free to utilize our forums at any time.

 

 

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

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3 Posts

12-25-2016

GB

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Re: YOGA 300 Touchpad buttons not working

2016-12-29, 18:53 PM

Do you have any suggestions?.

 

Our second Yoga 300 started okay but now the touchpad buttons dont work on this one either. Is this a common problem, poor build quality or just bad luck?

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1 Posts

01-03-2017

IT

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Re: YOGA 300 Touchpad buttons not working

2017-01-03, 11:13 AM

I have a Yoga 300-11IBR Laptop. I have the same problem. I installed updates but the touchpad buttons do not work. I did not understand when and how it was resolved.
Does anyone have suggestions? Thank you

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2 Posts

02-05-2017

GB

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Re: YOGA 300 Touchpad buttons not working

2017-02-05, 20:06 PM

I also purchased a Yoga 300 just before xmas for my dad, the buttons on the touch pad only worked for a few days. Is there someway to accidentially disable the buttons?

 

 Same model as above

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1 Posts

02-10-2017

GB

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Re: YOGA 300 Touchpad buttons not working

2017-02-10, 15:37 PM

Hi is there a solution to this problem. have checked for updated drivers. why doesn't my laptop work properly when its brand new?  

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2 Posts

02-05-2017

GB

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Re: YOGA 300 Touchpad buttons not working

2017-02-12, 16:06 PM

So far nothing, i don't get the point in a support forum if nobody pays any attention to it.

 

All it means is i will soon be returning it and not buying Lenova again.

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2 Posts

05-21-2017

IT

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Re: YOGA 300 Touchpad buttons not working

2017-05-21, 15:09 PM

Hi Lenovo Support,

I have a Yoga 300-11IBR Laptop and I have the same problem!

I have update Synaptics drivers to version 19.0.17.113 but the problem persist.

Any news?

KR

 

 

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