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krajr2003
What's DOS?
Posts: 2
Registered: ‎09-26-2017
Location: AU
Views: 1,722
Message 1 of 3

YOGA 300 Touchpad buttons not working

I bought the lenova yoga 300 few months back for my daughter and she was using it. Just today I was checking with her and she indicated the left and right buttons in trackpad never worked from day-1. I tried updating drivers, no use.

 

Should I return it? no other options?

Sr Support Specialist
Posts: 7,794
Registered: ‎11-30-2015
Location: PH
Views: 1,706
Message 2 of 3

Re: YOGA 300 Touchpad buttons not working

Hi krajr2003

 

Welcome to the Community Forums.

 

I am not sure if there is still a return option as it was already several months now.

Warranty Repair can be an option to proceed in this case since this issue was since day 1 and that you already tried updating drivers. You can call in technical support if store returns are no longer available.

 

Hope this helps answer your query.

 

Regards

 



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krajr2003
What's DOS?
Posts: 2
Registered: ‎09-26-2017
Location: AU
Views: 1,667
Message 3 of 3

Re: YOGA 300 Touchpad buttons not working

Actually I logged with service centre for pickup of laptop to sort this out. Before handover I did a full reset of the PC including the new OS installation - at the surprise - this issue is gone now.

So anyone has this problem, I will suggest a reset of PC and press F6

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