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2 Posts

11-19-2016

GB

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YOGA 500 completely dead

2016-11-19, 17:15 PM

Hi.

Basically I was charging my portable charger using my Lenovo Yoga 500 (14IDB), the Lenovo itself wasn't plugged into a power supply and neither was it turned on. I didn't know that the portable charger had become faulty. Later on I tried turning my laptop on but it wasn't turning on, I tried many things such as removing the cables etcetera but it didn't work but the white LED light was showing on the sides, later I tried pressing the power button for 30 seconds and even the LED light went. I did not remove the battery whilst pressing on the power button because the battery is in-built and I did not know how to remove it but yeah, now it's completely dead and I don't know what to do. Even the LED light is gone!!

Please don't bash me for my many stupidities. And secondly, does anyone know what happens when you press on the power button for 30 secs WHILST the battery is still in?

HELP!!!

 

I've tried getting into Novo mode and I cant even do that.

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7564 Posts

01-13-2008

US

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Re: YOGA 500 completely dead

2016-11-20, 16:56 PM

The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.


The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored - questions and answers belong in the forum so that others may contribute and benefit. ... GeezBlog

 

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3811 Posts

12-24-2015

IN

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Re: YOGA 500 completely dead

2016-11-21, 12:10 PM

Hi there, Musa -

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

A power drain is where you unplug the AC adapter and the battery, then hold down the power button to get rid of excess power that's built up in the hardware.

 

Laptop batteries (which most if not all, are Lithium Ion) have a certain shelf life since the batteries start degrading as soon as they are manufactured.


I would suggest you visit the nearest Lenovo service centres for assistance. Schedule a Call-back for faster support.

 

Update us how it goes.

 

 

 

 

Regards,

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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1 Posts

02-01-2017

IN

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Re: YOGA 500 completely dead

2017-02-01, 16:09 PM

I am facing exactly the same problem as yrs. Can u pls help?

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1 Posts

02-10-2017

NL

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Re: YOGA 500 completely dead

2017-02-10, 17:46 PM

I have the same issue, nothing is helping

recharging - no

30 sec power button - no

cannot pull out the battery ...

 

what to do? service center is 100km away from here :-(

help...

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