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30 Posts

05-14-2017

Denmark

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YOGA 710-14IKB - Brand new laptop won't turn on

2017-05-14, 17:22 PM

Hi,

 

I just bought a brand new YOGA 710-14IKB but the laptop won't turn on. When I press the power button it lights up and then it shuts down. I have read everything from the lenovo forum and on youtube but I can't fix it. It is very urgent as I'm leaving indefinitely.

 

I could send it in to the manufacturer but I don't think they can fix it in time. Every piece of advise is greatly appreciated. Thanks in advance.

 

Best regards

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3815 Posts

12-24-2015

India

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Re: YOGA 710-14IKB - Brand new laptop won't turn on

2017-05-15, 6:26 AM

Hi there, Nghian         -

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

Pro tip: Take the extra 30 seconds to unscrew and physically remove the battery --

You push the power button 10 times in a row at one second intervals. Next, you push and hold the power button for 30 seconds. Then you put the battery back in and push the power button.

 

Here is the HMM for yoga 700

 

Update us how it goes.

 

 

 

Regards,

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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30 Posts

05-14-2017

Denmark

48 Signins

555 Page Views

  • Posts: 30
  • Registered: ‎05-14-2017
  • Location: Denmark
  • Views: 555
  • Message 3 of 5

Re: YOGA 710-14IKB - Brand new laptop won't turn on

2017-05-15, 10:08 AM

Hi again,

 

I took the laptop to the retailer and they gave me a new one.

 

Thanks for the advice though.

 

Cheers

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3815 Posts

12-24-2015

India

2177 Signins

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  • Posts: 3815
  • Registered: ‎12-24-2015
  • Location: India
  • Views: 71411
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Re: YOGA 710-14IKB - Brand new laptop won't turn on

2017-05-22, 11:54 AM

Great that all goes well:smileyhappy:

Please feel free to utilize our forums at any time.

 

 

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

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1 Posts

07-31-2017

Portugal

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Re: YOGA 710-14IKB - Brand new laptop won't turn on

2017-07-31, 10:05 AM
Hi Shashi,
I'm in the same predicament with a 1-month old YOGA 710 14IKB, and this is the second device this happens (the first one was replaced within the first fortnight).
Do you have an idea what is the origin of the problem? because once this device gets repaired I fear the issue will come up again.
Also, I often see the recommendation to remove the battery, but that will make the warranty void, right?
Hope you can shed some light, because this is a highly disruptive problem. For all intents and purposes, the device dies with all the pain and trouble that entails.
I'll appreciate any information
Thanks a lot
Regards,
David
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