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jibraanf
Paper Tape
Posts: 6
Registered: ‎10-20-2017
Location: US
Views: 25,748
Message 1 of 22

YOGA 710 14IKB Screen flicker

Hello.

I purchased this lenovo laptop about 8 months ago. Over the last 4 or so months i have been having a persistent issue of screen flickering. The entire screen flickers regardless of what program may be in use. Initially i had thought it was related to either a software (like chrome or flash) and it seemd like everytime i shut those programs the problem would go away. I have updated all drivers and BIOS. Recently i noticed that this problem can be reproduced on pressing or tapping the area above the keybaord close the where the screen hinges are which led me to think this may be a hardware issue. I have not damaged this laptop ever and it has been kept in very good condition. How shall I proceed. 

 

 

Thanks

Sr Support Specialist
Posts: 9,111
Registered: ‎11-30-2015
Location: PH
Views: 25,646
Message 2 of 22

Re: YOGA 710 14IKB Screen flicker

Hi jibraanf,

 

Welcome to the Community Forums.

 

On a similar discussion here, you can try a suggested step by sungx88 :

 

Download 'Lenovo Settings' from Microsoft Store

Open 'Lenovo Settings', go to Display section (it's a display icon, the last one on the left), uncheck 'Automatically adjust your display brightness using your computer's ambient light sensor.'

 

However if you had the same issue aside from the updated BIOS and driver, just like how you noticed when the flickering happens when tapping near the hinge then calling technical support can be the best way to proceed.

 

US technical support 24 hours/day 7 days/week

877-453-6686 

or Chat during busines hours

 

Hope this help answer your query.

 

Regards



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jibraanf
Paper Tape
Posts: 6
Registered: ‎10-20-2017
Location: US
Views: 25,621
Message 3 of 22

Re: YOGA 710 14IKB Screen flicker

Thanks for the response. I have already tried many of the available suggestions on lenovo forums including the changing adaptive display settings but to no avail. Today noticed the screen flicker at the boot screen bios page (LENOVO Start screen) so I am sure it must be a hardware issue. Will call technical support and find out. Am still under warranty so hopefully should fix it.

RAnnaB
Fanfold Paper
Posts: 8
Registered: ‎06-28-2017
Location: CH
Views: 25,410
Message 4 of 22

Re: YOGA 710 14IKB Screen flicker

Hi Jibraanf,

 

I could not agree more. It is a hardware issue. As soon as flicering starts on my screen, I gently shake it / adjust the screen, and often it helps. Yet, this is not the solution. Lenovo guys should be sending us new machines, as this product is very poor. If they do not do something, and their ingoring suggests they won't, they will lose so many customers. I am the first one. This company does not deserve my money. 

LeaMartino
What's DOS?
Posts: 1
Registered: ‎11-26-2017
Location: US
Views: 24,925
Message 5 of 22

Re: YOGA 710 14IKB Screen flicker

Hello, I am having the exact a same problem.  Was this confirmed to be a hardware issue?  My laptop has only 4 months and started doing this the past month.  Tried updating the video drivers and seemed to work at the beginning but not it is doing the same.

 

I am assuming that this issue is covered by the warranty.

jibraanf
Paper Tape
Posts: 6
Registered: ‎10-20-2017
Location: US
Views: 24,921
Message 6 of 22

Re: YOGA 710 14IKB Screen flicker

Most definitely seems to be a hardware issue. Haven't sent it for repairs yet but yes it is covered under warranty. You should call and check with Lenovo helpline

Tupelo24
What's DOS?
Posts: 1
Registered: ‎12-10-2017
Location: US
Views: 24,497
Message 7 of 22

Re: YOGA 710 14IKB Screen flicker

My Flex 5 began flickering randomly two days after I got it last week. I will have to contact customer support and see if they will replace the laptop.
schanel
What's DOS?
Posts: 1
Registered: ‎12-30-2017
Location: US
Views: 23,682
Message 8 of 22

Re: YOGA 710 14IKB Screen flicker

Help again please.  Now that Lenovo Settings has merged with Lenovo Vantage, the options must be different because I can't find what you described to change a setting.

okolokoinno
Paper Tape
Posts: 3
Registered: ‎03-31-2018
Location: PE
Views: 18,562
Message 9 of 22

Re: YOGA 710 14IKB Screen flicker

I have tried you solution and it doesnt work, I still get the screen flicker. The camera stopped working only a few months after I bought it. This is the worst laptop I have ever used and I will never consider buying anything Lenovo in future.

AC7880
What's DOS?
Posts: 8
Registered: ‎05-20-2018
Location: US
Views: 16,000
Message 10 of 22

Re: YOGA 710 14IKB Screen flicker

I had tried updating drivers, BIOS, software settings etc for months to solve screen flicker.  I opened the back of the laptop case (special screwdriver), then tightened all ground screws. Flicker is GONE.

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