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germar62483
Blue Screen Again
Posts: 1
Registered: ‎01-28-2017
Location: US
Views: 785
Message 1 of 2

YOGA 710-15IKB, after BIOS update screen will not turn on

I just recently bought the YOGA 710-15IKB and after I got it which was on 1/27/17, I went to the product support page and downloaded all of the updated drivers and the BIOS update. I did everything as it was supposed to be done and now out of nowhere the Screen will not turn on, I can turn it on, the keyboard lights up, it seems to charge just fine but the screen just stays black, anybody have any ideas on how to possibly troubleshoot this, or what could have caused this?

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Retired Support Specialist
Posts: 915
Registered: ‎07-05-2016
Location: GB
Views: 696
Message 2 of 2

Re: YOGA 710-15IKB, after BIOS update screen will not turn on


@germar62483 wrote:

I just recently bought the YOGA 710-15IKB and after I got it which was on 1/27/17, I went to the product support page and downloaded all of the updated drivers and the BIOS update. I did everything as it was supposed to be done and now out of nowhere the Screen will not turn on, I can turn it on, the keyboard lights up, it seems to charge just fine but the screen just stays black, anybody have any ideas on how to possibly troubleshoot this, or what could have caused this?


Hi germar62483 and welcome to the community,

 

the quickest and easiest way to get this working is to One Key Recovery your machine and then test it before any updates have been applied.

 

Hope this help you and let us know how you get on

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