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CDurham2202
Paper Tape
Posts: 1
Registered: ‎03-02-2018
Location: US
Views: 250
Message 1 of 2

YOGA 710 keyboard freeze periodically

I havve searched and find no solution.    Periodically the on board keyboard stops functioning in the middle of typing.   Solution is reboot the laptop and back in business.

 

Device specifications:

 

Device name

Processor DESKTOP-K4UABTO

lntel(R) Core(TM) i5-7200U CPU@ 2.SOGHz 2.70

GHz

 

Installed ram 8.00 GB (7.85 GB usable)

 

Device ID 368D7C60-SAAC-4FEE-BD84-93623D562306

 

Product ID 00331-10000-00001-AA888

 

System type 64-bit operating system, x64-based processor

 

Pen and touch support with 10 touch points

 

Windows specifications

Edition

Version

OS Build   Windows 10 Pro

Version 1709

OS Build 16299.248

Community Moderator
Community Moderator
Posts: 1,389
Registered: ‎12-13-2016
Location: US
Views: 246
Message 2 of 2

Re: YOGA 710 keyboard freeze periodically

Been there a number of times. 

 

Some things to check.  First, and we all say this, update all your drivers and BIOS. Let's just make sure that's ALL up to date. Everything.

 

If it's still happening, check two things: Event Viewer System logs. Look for errors and let us know what they are. Second, use Task Manager to see if something's eating up resources that would overwhem the keystroke buffer. The latter has been my problem a number of times.

 

Let us know what you find.

 


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