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08-06-2019

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YOGA 730-15IKB Thunderbolt (USB-C) not working

2019-08-06, 20:09 PM

The motherboard was just replaced for the same issue. 

I have a RazerCoreX eGPU with an RX580 connected via Thunderbolt port. 

It worked without issue for the first few weeks on the original motherboard, this time around it worked for all of 3 days before it stopped workiing again. 

This time around I don't have 3+ weeks to wait without a PC. 

It's not the eGPU because it works on my macbook pro, as well as another macbook pro I borrowed to test. 

 

Any suggestions, or is the Thunderbolt functionality on the YOGA 730 trash all around?

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733 Posts

08-02-2018

US

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Re: YOGA 730-15IKB Thunderbolt (USB-C) not working

2020-01-06, 16:08 PM

Hi ,

 

Apologies for the late reply.

 

Are you still having issues with the Thunderbolt (USB-C) on your Yoga 730-15IKB? Have you tried contacting our local support to tell them that you're still having the same problem after replacing the motherboard?

 

If you still have the same problem, we suggest updating the BIOS and the Thunderbolt driver that you may download from our support website.

 

Hope this helps.

Auxen



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