10-21-2018 09:22 PM
I am also facing the same issue with Yoga 730. This laptop is just 1 week old. The flickering some time is so bad that i cant use the laptop. Touching the lower left side of screen above the hinges stops flickering. Looking at the forum, it seems so many people are facing same issue and its very clearly evident that either Lenovo is clueless or trying to hide the potential h/w issue ?
10-22-2018 02:44 AM
I received a replacement one a few weeks back( the specs were upgraded as well without requesting as a courtesy) have been using it for 2 weeks so far so good. But I am worried that it too will start flickering in about 3 months time. Will keep everyone informed if it does. Lenovo also extended the warranty and added in house service so I dont have to send it away next time.... hopefully all is well and I no longer have to post here.
10-22-2018 03:22 PM
10-22-2018 08:36 PM
@laomi is yours at the Memphis location? Mine is there for repair. I contacted support recently and they gave me a "committed" date of 10/28 for when the part will arrive. Hopefully there will be a decent supply. And that it actually fixes the issue of course.
10-23-2018 10:16 AM
10-23-2018 07:43 PM
I wish there was some communication from Lenovo on this thread. I too would like to know how to proceed.
A big issue is the situation of us having installed multiple programs on these things. I've found out already by exchanging 730s, MS Office license doesn't play well after mutiple installs on other machines. Would be nice to be able to backup, then factory reset to blow away personal info, etc. before shipping to Lenovo... then restore when fixed laptop comes back. (Whenever that may be.)
This latest info regarding laptop replacement sounds good (If that actually becomes the policy for all.), but wouldn't that mean that the restore from the original could not be put on the replacment, due to serial number conflict, etc.?
10-24-2018 01:10 AM
People are finally getting replacements? Lenovo has apparently stopped responding to my email requests for help and refuse to do anything to fix my situation. Again, just because I moved out of the area of purchase.
I feel totally ripped off by this whole process. I didn't have the money to spend on a YOGA in the first place, but I did thinking it would give me a solid computer to last me for years. Boy was I wrong. Now I'm not sure I can afford to fix it if it's going to require replacing the motherboard.
Lenovo - if you're out there. Please don't screw me over. I've spent thousands on your products over the years. Do the right thing.
10-24-2018 01:43 PM
10-25-2018 01:53 PM
I completely agree. I am a small business owner who has been down 4 weeks with only haging the computer since July. The laptop has been with Lenovo twice. I’ve been unsuccessful with support and have asked for a refund or replacement. (I was conveniently hung up on the last time.)
It’s obviously a manufacturing defect. Is anyone getting any help?