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Misc59
Paper Tape
Posts: 7
Registered: ‎03-01-2019
Location: CA
Views: 588
Message 201 of 205

Re: YOGA 730 flickering, Screen blicking

Hi...great idea...take up more time to deal with a known problem...my solution is even better...cancelled by order!
Misc59
Paper Tape
Posts: 7
Registered: ‎03-01-2019
Location: CA
Views: 586
Message 202 of 205

Re: YOGA 730 flickering, Screen blicking

Thanks for posting...cancelled my order for 2.
raulsansan
Paper Tape
Posts: 11
Registered: ‎10-21-2018
Location: US
Views: 541
Message 203 of 205

Re: YOGA 730 flickering, Screen blicking

Quick update:

I got my repaired laptop 2 days ago... 

this time they replaced the screen. It took over a month to get this flickering problem addressed and two attempts to the lenovo repair center.  Remember, the firs repair attempt was nothing short of a joke. Check out my previous post.

 

I tried hard to get my money back. I escalated as high as I could. The rep from Lenovo said it would take another major repair before that option is offered to me. I insisted i did want this piece of dung of a computer. They held their ground and I had to accept a screen replacement as the solution. 

 

The lustre on owning a Lenovo Yoga tablet has long faded.  The poor customer service (understatement) and poor repair experience (another understatement) has soured my desire to own this piece of dung of a computer. When I power it ON I say "OK let's see if this piece of shiet works"...

 

I appologize in advance if I sound like an ingrate but **bleep**... this is a terrible experience. I don't blame the employees, this is a company issue/policy that does not give a shiet.  I do blame their leadership for generating these dumb policies which results in no "repeat customers".

 

I have no choice to keep this laptop... although I"m waiting for the other "shoe to drop". I've read in this forum about people who have reported problems even after the display was replaced.

 

In summary... you can do better. Stay away from lenovo products. They don't deserve your hard earn money.

They don't care about you... the customer, and apprently they don't need repeat customers. 

 

Good luck with your computers, and with your repair experience. If you just bought a Lenovo and still within the return period, take it back. It's just a matter of time before you feel screwed.  

 

symphy
Paper Tape
Posts: 2
Registered: ‎03-06-2019
Location: US
Views: 461
Message 204 of 205

Re: YOGA 730 flickering, Screen blicking

I'm so sad to read this is such a common problem. Why are they still selling this model? 

 

Here's my flickering: https://www.youtube.com/watch?v=w5sxB4GO6uo

 

As a work computer, it's not like I can go weeks or months without it. But I don't think it's fair to just have a $900 paperweight either.

 

Honestly, I LOVED the laptop and the pen I bought for it. My first-ever Lenovo. But it's not usable half the time and I feel really taken advantage of. 

amg123
What's DOS?
Posts: 2
Registered: ‎02-05-2019
Location: US
Views: 449
Message 205 of 205

Re: YOGA 730 flickering, Screen blicking

I just wanted to post a quick update. After being run through the ringer, I finally received a call from someone higher up in customer care. They sent me a Yoga 930 as a replacement for the 730.  The 930 has been working okay so far. I’m just disappointed that I had to contact support so many times before I received a resolution. Good luck to everyone-it’s not a fun experience to go through!

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