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03-16-2018

United States of America

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YOGA 90013ISK 80MK - display blanks after 60 seconds

2018-03-16, 15:41 PM

After 60 seconds of inactivity the display goes blank. This happens with every application, unless I am watching a video, such as Netflix, Amazon prime or YouTube.  It will go blank while reading a web page, creating a word document, reading with my Kindle app...

 

I have had this problem since I purchased the laptop new in October of 2015.  I have called support several times with no resolution.  My warranty and extended warranty have since expired.  My sleep settings for the screen are set to 10 minutes (both batter and plugged in).  Battery mode - go to sleep after 15 min, Plugged in - goto sleep after 30 minutes.

 

I have the latested bios, C6CN39WW.  All of the drivers are up to date. I have also used the one-key recovery to reset the laptop back to factory specs.  

 

I appreciate any feedback.  Thanks!

 

 

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13866 Posts

12-07-2009

Czech Republic

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Re: YOGA 90013ISK 80MK - display blanks after 60 seconds

2018-03-19, 6:51 AM

Press Windows button and type "Power & Sleep" Check the settings on the main page and click "Additional Power Options". Again, make sure you set it correctly.



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4 Posts

03-16-2018

United States of America

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Re: YOGA 90013ISK 80MK - display blanks after 60 seconds

2018-03-19, 18:39 PM

Thanks, but as stated above, I have already checked those settings.

My sleep settings for the screen are set to 10 minutes (both batter and plugged in).  Battery mode - go to sleep after 15 min, Plugged in - goto sleep after 30 minutes.

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13866 Posts

12-07-2009

Czech Republic

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170449 Page Views

  • Posts: 13866
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Re: YOGA 90013ISK 80MK - display blanks after 60 seconds

2018-03-20, 9:45 AM

Do you have additionally Lenovo Power ( Energy ) Management Software?



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4 Posts

03-16-2018

United States of America

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49 Page Views

  • Posts: 4
  • Registered: ‎03-16-2018
  • Location: United States of America
  • Views: 49
  • Message 5 of 5

Re: YOGA 90013ISK 80MK - display blanks after 60 seconds

2018-03-28, 14:02 PM

Yes, I have triple checked all the Lenovo software.  With the new Lenovo Vantage, it sends me to Windows Control Panel for the Display power settings.

 

Thanks.

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