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PRitmeijer
Paper Tape
Posts: 2
Registered: ‎07-02-2019
Location: NL
Views: 201
Message 1 of 3

YOGA S730 small dent on delivery and heats up

Today I got the S730-13IWL delivered and noticed a tiny dent(see image, above the f6 key) while setting up windows, after completing the installation I went on and test the laptop, however I noticed that the fans got really loud sometimes while nothing was running and the computer gets extremely hot while watching a video on youtube. I went to update the bios and use lenovos vantage tool as well updated  the drivers but the problem still exists.

 

What can I do about the tiny dent and the overheating problem?

 

Guru
Posts: 1,685
Registered: ‎07-21-2010
Location: US
Views: 187
Message 2 of 3

Re: YOGA S730 small dent on delivery and heats up

Welcome to the forums.  If you have a dent and you are unhappy I would ask for an exchange immediately.  As time passes you can't get an exchange plus you might be considered CID(Customer Induced Damage).  With that being said it seems so small I would keep it.  BUT you are not me and its your money you are spending and ultimately you are the one that needs to be happy.  All I'm saying is if you want to exchange do it right away while you still can.

 


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 I do not work for, nor do I speak for Lenovo. I will not respond to unsolicited private messages. Questions belong in the forum so it may   help other forum members as well.
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PRitmeijer
Paper Tape
Posts: 2
Registered: ‎07-02-2019
Location: NL
Views: 177
Message 3 of 3

Re: YOGA S730 small dent on delivery and heats up

Thank you very much for your information!

 

I think I will ask for an exchange. Would that also possibly fix the heating problem or will that keep existing?

 

 

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