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Goatyoga
Paper Tape
Posts: 2
Registered: ‎08-03-2017
Location: US
Views: 1,101
Message 1 of 2

Yoaga Random Sleep Mode Issue

I wasn't sure which forum to post this in so I hope this is correct. 

 

I have been having an issue with my Yoga 3 1170 for the past three weeks where it randomly goes into sleep mode and I have to wait a few seconds until the power button starts to blink, the only way to bring it back is to push the power button and it takes me back to the sign-in screen. 

 

I have tried reseting my power settings several times, at first I thought it was a overheating issue but it happens sometimes as soon as I turn it on and I've tried to set the laptop on an exterior fan, nothing seems to solve the issue.

 

This isn't just happening while the computer is idol, I will frequently be in the middle of typing something and it will just go to sleep. It seemes to be happening more frequently but there isn't any particular activity that triggers it. It also happens when it's plugged in and when it's operating off the battery. It can sometimes go hours between sleep mode and other times it will happen several times a minute. 

 

When I bring it back from one of these crashes the Event Viewer shows these errors: 

PLCoreService 0 (usually repeated 5 or 6 times) 

DistributedCom 10016

DistributedCom 10010

 

Any suggestions are appreciated! I've run out of trouble-shooting options!

Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 1,054
Message 2 of 2

Re: Yoaga Random Sleep Mode Issue

Hello Goatyoga

Thanks for using the Lenovo forums.


Have you by any chance had a recent Windows update, from what I can see, your unit is not listed on the following posting: 

 

https://support.lenovo.com/gb/en/solutions/ht503655

 

I would recommend that you revert back to the previous version of Windows version, and see if the issue persists.

 

Hope this helps, let us know how you get on.


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