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2 Posts

12-03-2018

United States of America

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  • Posts: 2
  • Registered: ‎12-03-2018
  • Location: United States of America
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Yoga 11E, no power, no light, can't open

2018-12-03, 4:38 AM

Before anyone asks, I'm not an idiot. I plugged it in, held down the refresh escape "power" and power buttons, unplugged it again, leaving it charged for a bit. Nothing. There's no light when I open it or plug it in or hit the power button. It was literally working just fine ten minutes before and wasn't plugged in. I have no screwdrivers or knives to open up the computer to get to the battery (If I can even get to it) and I'm getting more and more frustrated every time I see an answer that tells me to open it. Someone just give me some reasonable advice, PLEASE

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167 Posts

08-02-2018

United States of America

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  • Posts: 167
  • Registered: ‎08-02-2018
  • Location: United States of America
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Re: Yoga 11E, no power, no light, can't open

2018-12-03, 11:54 AM

Hi Blackheart23,

 

Welcome to community forums,

 

Have you tried using a different charger to test?

 

If you do not have the proper tool, we do not encourage you to opening up the laptop.

 

It would be best to contact our technical support or any third party technician who can assist you better.

 

 



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