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MasTas711
Paper Tape
Posts: 1
Registered: ‎12-30-2017
Location: US
Views: 137
Message 1 of 1

Yoga 11E--stuck in alterate start up menu

Someone gave my parents a Yoga 11E.  I did a factory reset on it.  Now, when I turn it on, it only goes to "alternate start up menu"   

 

I have tried every solution I can find through google and nothing works.  It won't exit those options of "boot menu" or "app menu".

 

Any advice is greatly appreciated.

 

Thanks,

Melanie

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