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vitutiv
Blue Screen Again
Posts: 5
Registered: ‎01-17-2020
Location: BR
Views: 185
Message 1 of 5

Yoga 11s Elan trackpad issues

My Lenovo Yoga 11s Haswell has some issues with the touchpad driver on Windows 10 (Using build 1909, but noticeable in any other build).

When it's obtained directly from Windows Update (11.15.0.18_X64_WHQL), the palm rejection settings are stuck on disabled (i can change the trackbar, but it doesn't seem to do anything) and the hotkey to disable the touchpad also doesn't work, as well as the Yoga Mode Control can't disable it when on tablet mode.

 

With the drivers downloaded from Lenovo (11.4.85.3_X64_WHQL) I get a different set of problems: even though i can use the hotkey to enable/disable it, the palm rejection is also stuck, but on maximum settings.

 

Tried everything: reinstall Windows, update all drivers, reinstall all drivers, ...

 

 

Support Specialist
Posts: 489
Registered: ‎11-04-2019
Location: PH
Views: 109
Message 2 of 5

Re: Yoga 11s Elan trackpad issues

Hi @vitutiv,

 

Welcome to the Community, 

 

We want to know more about the problem that you are having, Regarding the Issue I see you have tried to do everything, even a Windows Re-installation but how did you do the windows Re-installation? 

 

Regards,

 

Jeremy



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vitutiv
Blue Screen Again
Posts: 5
Registered: ‎01-17-2020
Location: BR
Views: 104
Message 3 of 5

Re: Yoga 11s Elan trackpad issues

Hello,

Thank you!

I just downloaded the Windows 10 ISO from Media Creation Tool found in microsoft's site, flashed a USB, booted it, installed it normally.

Support Specialist
Posts: 489
Registered: ‎11-04-2019
Location: PH
Views: 71
Message 4 of 5

Re: Yoga 11s Elan trackpad issues

Hi @vitutiv,

 

That's good to know the computer is now working if you have any issue's feel free to post in our Community.

 

Regards,

 

Jeremy



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow us @LenovoSupport on Facebook and Twitter!

vitutiv
Blue Screen Again
Posts: 5
Registered: ‎01-17-2020
Location: BR
Views: 53
Message 5 of 5

Re: Yoga 11s Elan trackpad issues

Sorry for the misundertanding. My answer wasn't about that. My laptop still has the issue. The answer was about how i reinstalled Windows.

So, with windows 10, no matter what i do, the problem doesn't get fixed.

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