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LTrainUno
Paper Tape
Posts: 1
Registered: ‎01-24-2017
Location: US
Views: 437
Message 1 of 3

Yoga 11s Shuts Down/Dies Hard when plugged in.

My Yoga 11s shuts down without any warning when it's plugged in. It may operate for a few or several minutes but will always eventually shut off--completely, almost violently and requires a reboot.

 

This issue only occurs when plugged in. No problems with sudden shut down when running on battery power.

 

The battery fully charges without issue when closed and not in use.

 

I have been just making sure I keep it charged and use it unplugged. However use often extends beyond the battery life. The random and persistent shut off has become extremely frustrating. 

 

What is the problem? Any solutions or ideas?

Retired Support Specialist
Posts: 915
Registered: ‎07-05-2016
Location: GB
Views: 376
Message 2 of 3

Re: Yoga 11s Shuts Down/Dies Hard when plugged in.


@LTrainUno wrote:

My Yoga 11s shuts down without any warning when it's plugged in. It may operate for a few or several minutes but will always eventually shut off--completely, almost violently and requires a reboot.

 

This issue only occurs when plugged in. No problems with sudden shut down when running on battery power.

 

The battery fully charges without issue when closed and not in use.

 

I have been just making sure I keep it charged and use it unplugged. However use often extends beyond the battery life. The random and persistent shut off has become extremely frustrating. 

 

What is the problem? Any solutions or ideas?


Hi LTrainUno and welcome to the community,

 

From the sounds of the description you have provided your machine maybe overheating causing it to shut down. you will need to contact Lenovo support to arrange for an assessment of the unit.

 

Hope this help you and let us know how you get on


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I_Got_Yoga_Prob
What's DOS?
Posts: 2
Registered: ‎06-12-2015
Location: US
Views: 159
Message 3 of 3

Re: Yoga 11s Shuts Down/Dies Hard when plugged in.

Did you get a solution? I have the same problem and it is super frustrating!

 

Thanks!

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