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2 Posts

02-17-2016

United States

4 Signins

28 Page Views

  • Posts: 2
  • Registered: ‎02-17-2016
  • Location: United States
  • Views: 28
  • Message 1 of 1

Yoga 11s Touchscreen USB driver fails after Win10

2016-02-18, 12:29 PM

Hello to all,

 

I know many of you are probably have this same issue and I think it is time for a fix from Lenovo. I am seriously looking at changing to a Samsung tablet because thaey wont fix this issue.

 

Randomly and most of tthe time, my touchscreen simply deactivates the driver. If I go to device manager, I see 

Windows has stopped this device because it has reported problems. (Code 43)

A request for the USB device descriptor failed.

 

In the event viewer, I see

Device USB\VID_0000&PID_0002\5&28b8a191&2&7 could not be migrated.

Last Device Instance Id: USB\VID_058F&PID_6387\B105C0C0
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Location Path:
Migration Rank: 0xF000FFFFFFFFF132
Present: false
Status: 0xC0000719

 

Driver Name: usb.inf
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Driver Date: 06/21/2006
Driver Version: 10.0.10586.0
Driver Provider: Microsoft
Driver Section: BADDEVICE.Dev.NT
Driver Rank: 0xFF0000
Matching Device Id: USB\DEVICE_DESCRIPTOR_FAILURE
Outranked Drivers: usb.inf:USB\DEVICE_DESCRIPTOR_FAILURE:00FF2000
Device Updated: false
Parent Device: USB\ROOT_HUB30\4&3ac3cc70&1&0

 

I have to go in and uninstall the USB device and scan for hardware changes and it will re install the driver. Sometimes, it will work for a while, most times it fails immediately. 

 

This is getting very annoying. I bought this tablet because of its features. Obviously, it doesnt work as a tablet when the touchscreen doesnt function. 

 

I have tried finding new drivers for Win 10 no luck. I have tried hard boot, and now am thinking of rolling back to Win 8.

 

Lenovo!!!! you need to step up and fix this or you will be loosing a customer.

 

If anyone has a fix for this, please let me know.

 

Thanks,

 

Kevin

 

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