Yoga 11s - put back to factory settings

[682194]

Hi

This is my first post and therefore i hope you can help?

I need to get recovery CD's for my yoga 11s to put it back to factory settings?

How can i achieve this?

Please can anyone help?

Thanks

[NateS]

Good day and welcome to the community.

If you haven't made any changes to your machine's disk partition structure, you should be able to restore to factory state using the One Key Recovery system. Make sure to back up any important files first, then press the 'novo' button. See manual page 25 of the Yoga 11s User Guide: http://support.lenovo.com/en_US/detail.page?DocID=UM017645 for details.

If you have modified the partition structure, you'll need to contact Service to inquire about Recovery Media. There may be an associated cost. Phone #s are below.

Regards.

Country or Region	Product	Language	Telephone number	Hours of operation
United Kingdom	THINK-branded products	English	08705-500-900 (Standard warranty support)	9 AM - 6 PM Monday - Friday
	IDEA-branded and B, C, E, G, H, K, N, Q, V, Y Series Products	English	0844-249-1112 (5 pm from BT landlines)	9AM - 6PM Monday - Friday

[682194]

Hi Sarbin

Thank you for your warm welcome. It's very pleasing.

Also thank you for your prompt response to my 1st post.

I should have said that i've put inside the yoga a NEW SDD 128

The old SDD was damaged

What can i do in this instance?

Thanks

[NateS · Accepted solution]

You don't mention that you created a USB flash recovery drive from the machine prior to the original SSD failing, so I would say that you need to contact support at the number in my post above. They should be able to explain what options you have to recover your factory-licensed operating system / machine configuration.

Regards.

[682194]

Thank Sarbin I will contact support in the morning as suggested

[NateS]

You're welcome.

Please come back and let us know how things work out.

Regards.