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682194
Fanfold Paper
Posts: 7
Registered: ‎05-22-2014
Location: uk
Views: 871
Message 1 of 6

Yoga 11s - put back to factory settings

Hi

This is my first post and therefore i hope you can help?

 

I need to get recovery CD's for my yoga 11s to put it back to factory settings?

 

How can i achieve this?

 

Please can anyone help?

Thanks

Community SuperMod
Community SuperMod
Posts: 5,340
Registered: ‎06-26-2008
Location: US
Views: 867
Message 2 of 6

Re: Yoga 11s - put back to factory settings

Good day and welcome to the community.

 

If you haven't made any changes to your machine's disk partition structure, you should be able to restore to factory state using the One Key Recovery system. Make sure to back up any important files first, then press the 'novo' button. See manual page 25 of the Yoga 11s User Guide: http://support.lenovo.com/en_US/detail.page?DocID=UM017645 for details.

 

If you have modified the partition structure, you'll need to contact Service to inquire about Recovery Media. There may be an associated cost. Phone #s are below.

 

Regards.

 

Country or RegionProductLanguageTelephone numberHours of operation
United Kingdom THINK-branded products English 08705-500-900
(Standard warranty support)
9 AM - 6 PM
Monday - Friday
IDEA-branded and
B, C, E, G, H, K, N, Q, V, Y Series Products
English 0844-249-1112
(5 pm from BT landlines)
9AM - 6PM
Monday - Friday

Community GuidelinesSearchPrivate MessagingENDEESPTRUUACZ-SKMoto
PM requests for individual support are not answered. If a post solves your issue, please mark it so.

I am not a Lenovo employee.

682194
Fanfold Paper
Posts: 7
Registered: ‎05-22-2014
Location: uk
Views: 858
Message 3 of 6

Re: Yoga 11s - put back to factory settings

Hi Sarbin

Thank you for your warm welcome. It's very pleasing.

 

Also thank you for your prompt response to my 1st post.

 

I should have said that i've put inside the yoga a NEW SDD 128

 

The old SDD was damaged

 

What can i do in this instance?

Thanks

 

 

Community SuperMod
Community SuperMod
Posts: 5,340
Registered: ‎06-26-2008
Location: US
Views: 840
Message 4 of 6

Re: Yoga 11s - put back to factory settings

You don't mention that you created a USB flash recovery drive from the machine prior to the original SSD failing, so I would say that you need to contact support at the number in my post above. They should be able to explain what options you have to recover your factory-licensed operating system / machine configuration.

 

Regards.


Community GuidelinesSearchPrivate MessagingENDEESPTRUUACZ-SKMoto
PM requests for individual support are not answered. If a post solves your issue, please mark it so.

I am not a Lenovo employee.

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682194
Fanfold Paper
Posts: 7
Registered: ‎05-22-2014
Location: uk
Views: 833
Message 5 of 6

Re: Yoga 11s - put back to factory settings

Thank Sarbin I will contact support in the morning as suggested
Community SuperMod
Community SuperMod
Posts: 5,340
Registered: ‎06-26-2008
Location: US
Views: 829
Message 6 of 6

Re: Yoga 11s - put back to factory settings

You're welcome.

Please come back and let us know how things work out.

 

Regards.


Community GuidelinesSearchPrivate MessagingENDEESPTRUUACZ-SKMoto
PM requests for individual support are not answered. If a post solves your issue, please mark it so.

I am not a Lenovo employee.

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