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1 Posts

01-23-2013

chicago

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  • Message 251 of 1012

Re: Yoga 13 Fan Noise

2013-01-23, 2:28 AM
Please, please, please find a solution. My Yoga 13 is only four days old and I really don't want to return it. Thank you!
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14 Posts

01-23-2013

Colombia

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  • Message 252 of 1012

Re: Yoga 13 Fan Noise

2013-01-23, 5:02 AM

Just adding another Lenovo Yoga with the same problem.  Left side of the keyboard heats up really fast after start.

 

I'm really hopping you can do something about it really fast.

 

Thank you!

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83 Posts

12-26-2012

Chicago, IL

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  • Message 253 of 1012

Re: Yoga 13 Fan Noise

2013-01-23, 8:44 AM
Thanks Mark.
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6 Posts

01-02-2013

United States

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  • Message 254 of 1012

Re: Yoga 13 Fan Noise

2013-01-23, 14:45 PM

I originally posted on January 3, 2013 about the noise my Yoga was making straight out of the box. Lenovo technical support sent me to the post sales department, who said someone would contact me about a replacement within 3-5 business days. At six business days, I called again and was told it would be 7 business days, so only one more day. I waited another week and called again. I was told someone would call me within one day. It's now another week later...this time the person is telling me there are no notes in their system of me ever calling about a replacement. What?!?!?!

 

I have been incredibly patient and nice to everyone I've spoken with, until today. I told the person in no uncertain terms this is not acceptable. I want a replacement immediately. My Yoga was defective out of the box, and I've been waiting 3 weeks on a replacement that apparently was never going to get processed. I have no idea what's going on, but this is some of the worst customer service I've ever experienced. 

 

The person I spoke with today says they've filed for a replacement for me with "high priority" and that I'll receive an order number within 1-2 business days. This is the last chance I'm giving Lenovo to make this right. I really like this computer (with the exception of the noise), but I'm sure I can find another one I like if they can't make this right by the end of the week.

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3 Posts

01-23-2013

Chicago

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  • Message 255 of 1012

Re: Yoga 13 Fan Noise

2013-01-23, 17:28 PM

Mark,

 

Thanks for the feedback and the view into your internal discussions.

 

One thing that might be helpful to know is why the goal is to keep the system at 40C.  While I appreciate the cool lap, my understanding is that the tolerance of the i5/i7 is signficantly higher, around 74C.   It would seem to make sense to keep the system at a higher temperature to reduce the amount of fan noise, perhaps around 50C.

 

Is there a concern that a change in system load might spike the temperature above the chips' threshold?

 

In the short-term, for those of us willing to take a few risk with our system, perhaps you could provide some insight into if the embedded controller could be manipulated to manually control fan speeds, as is possible with the Thinkpad.

 

Best,

iiiiRightiiii

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87 Posts

01-25-2010

Canada

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  • Message 256 of 1012

Re: Yoga 13 Fan Noise

2013-01-24, 5:05 AM

Take it back and get a refund before its too late...  

Buy a new one when/IF the problem gets fixed.

 

The following still have not been resolved:

http://forums.lenovo.com/t5/T400-T500-and-newer-T-series/T420s-Fan-noise-Issue/m-p/443569/highlight/true#M44432

 

http://forums.lenovo.com/t5/T400-T500-and-newer-T-series/T430-Fan-speed/m-p/796515/highlight/true#M62965

 

http://forums.lenovo.com/t5/T400-T500-and-newer-T-series/T530-Unbearable-fan-noise/td-p/851341/highlight/true

 

http://forums.lenovo.com/t5/X-Series-ThinkPad-Laptops/X220-fan-constantly-on-revving-up-and-down/m-p/425965/highlight/true#M23292

 

http://forums.lenovo.com/t5/IdeaPad-S-series-Netbooks/S10-S10e-Fan-Problems-Collecting-Info-for-Lenovo/m-p/90333/highlight/true#M795

_______________________________________________________
T420s, i5-2520M @2.5, nVidia 4200m, 8GB DDR3, OCZ Vertex 3 Max IOPS 240GB SSD, Hitachi 320GB @7200rpm ulrabay, 8Pro x64
T61, Centrino Duo @1.8, GM965, 4GB PC2-5300 DDR2 @667MHz, OCZ Agility 120GB SSD, 7Pro x64
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14 Posts

01-19-2013

Helsinki, Finland

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  • Message 257 of 1012

Re: Yoga 13 Fan Noise

2013-01-24, 18:18 PM

In some cases, as mine, the fan noise is just a consequence of cpu usage. You can check this with few steps.  

  • - Start Task Manager by right-clicking taskbar and select "Task Manager".
  • - Switch to "Performance" tab.
  • - Wait twentysome seconds or a minute.

  Below the graph are Utilization and Speed values. In healthy system Utilization should fall below 2%, and Speed below 1GHz (mine is i7 and it drops to 0,77 GHz). If neither happens, there is no chance that the fan would quiet down. Switch back to "Processes" tab and watch, which processes are running too actively.

 

  To dig even deeper, there are several tools. I used "Open Hardware Monitor" (http://openhardwaremonitor.org/). It shows the power consumption, cpu usage, temperature and frequency. By looking it, it shows that even moderate cpu usage quickly rises power consumption and temperature. And right at the tail of temperature comes fan speed. My point is, that quiet fan is possible only with near-idling cpu and with "Power Saver" power plan.

 

If i wanted always quiet system, i can get an Atom or Android device. But i got i7 for a reason, to be able to run compilers and virtualization etc. on thin and light PC. So what i really want is to switch between quiet mode and power (and not-so-quiet) mode. I am willing to use power plans. Yoga is currently using fan speeds which suits only for max performance plan. But when switching to power saver, the Intel TPTF could limit TDP, max cpu AND keep fan quieter until higher temperatures. It is unrealistic to wish quiet fans during compiling, but i do wish a quiet PC when reading a pdf.

-Kimmo

 

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4 Posts

01-24-2013

Netherlands

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  • Message 258 of 1012

Re: Yoga 13 Fan Noise

2013-01-24, 23:02 PM

Hello,

 

I purchased a Yoga 13 today in The Netherlands. When I got home, I turned it on and heard a weird noise coming out of the laptop. It didn't stop, and I immediatly realised the sound was coming from the fans. Within an hour I was back at the store to return it. I got a refund, because a quick Google search told me more people have noise issues and that made me scared to choose for a replacement. I didn't read the forums yet, so I have no idea what the production date of the laptop is.
I still love this device, and really want one. Is there a production date I need to check in the store to make sure I have no noise issues?

Edit I now see Mark's response. The thermal mapping issues I can live with, but the scraping hardware issue is a no-go for me. What are the chances of buying another with this scraping issue?

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56 Posts

10-20-2012

Ireland

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  • Message 259 of 1012

Re: Yoga 13 Fan Noise

2013-01-25, 15:06 PM

I have to agree - I think what most people on here want is a silent/very quiet system when CPU loads are low - eg light surfing. It's perfectly acceptable to have some noise when running more intensive apps.



 

If i wanted always quiet system, i can get an Atom or Android device. But i got i7 for a reason, to be able to run compilers and virtualization etc. on thin and light PC. So what i really want is to switch between quiet mode and power (and not-so-quiet) mode. I am willing to use power plans. Yoga is currently using fan speeds which suits only for max performance plan. But when switching to power saver, the Intel TPTF could limit TDP, max cpu AND keep fan quieter until higher temperatures. It is unrealistic to wish quiet fans during compiling, but i do wish a quiet PC when reading a pdf.

-Kimmo

 




On a side note I wonder if this fan/heatsink assembly off Ebay would have the same "scrapping" issue as the one in my Yoga?:smileyhappy: I think I'll be sending back for warranty repair instead though!

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22 Posts

12-15-2012

Philadelphia

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  • Message 260 of 1012

Re: Yoga 13 Fan Noise

2013-01-25, 18:55 PM

I just noticed my fans run even when the Yoga is in sleep mode (lid closed and power light blinking).  Do others have the same issue? 

 

My concern is my environment is a bit dusty.  I routinely have to take my PC outside and blow out the dust.  I was closing the lid on my Yoga to minimize the dust that gets sucked into it; but with the fan running even in sleep mode, my only option is to power down between the times I use it.

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