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5 Posts

03-19-2014

USA

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Yoga 13 Graphics driver problem -BSOD

2014-03-19, 5:18 AM

I am having a problem getting this frequent "graphic driver stopped responding..." message and a "video_scheduler.." BSOD after that. Something like this:

Capture[1].PNG

 

Steps I did:

  1. Did OKR. Clean driver. Lenovo driver. Windows update intel Driver. Latest Intel HD 4000 from their site. The BIOS version is upto date but I reinstalled again.NO luck. .I tried both Win 8 and 8.1 here. .. I tried all these possibilities.. 
  2. Did clean windows install from a non-lenovo windows 8 image. Wiped SSD. Windows was fresh, clean and no bloatware. No Luck.  Updatet to 8.1 .. did all possibilities again.. no luck. 
  3. I called Lenovo Tech. They remote to the laptop and what he did is uninstall all graphics driver and use windows generic driver. He stopped auto windows update (since windows updates the driver). There's no error, but the laptop performance is horribly slow. Scrolling long PDF and websites is wavy and the HDMI port is useless.

Lenovos solution is unacceptable. The laptop is bassically useless. 

 

Are you guys experiencing the same thing too? Do you guys know a solution. I really like the laptop but it is unusable.

 

BTW, I bought this laptop ~3 weeks as scratch and dent at their lenovo website. I wonder if there is a hardware problem for this.

 

Also, the wifi sucks.. sigh

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13866 Posts

12-07-2009

Czech Republic

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Re: Yoga 13 Graphics driver problem -BSOD

2014-03-19, 9:43 AM
hello there,

can you please check c:/windows/minidump folder and if there's any file upload it somewhere then i can check it?


Due to my absence, I may not reply your posts and/or personal messages

http://www.krasotaiskusstva.com
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5 Posts

03-19-2014

USA

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Re: Yoga 13 Graphics driver problem -BSOD

2014-03-20, 5:17 AM

Hi Yigit,

 

The Yoga 13 BSOD 2 times while on the process of copying these dump files. Glad I was able to copy them.

https://www.dropbox.com/home/Public/Minidump?share=1

 

I hope you find something helpful.

 

Thank you for your help.

 

 

-jc

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5 Posts

03-19-2014

USA

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Re: Yoga 13 Graphics driver problem -BSOD

2014-03-20, 5:23 AM
I don't seem to find the link to edit my post. Sorry, the link wasn't working. Here's a working link for the dumps
https://www.dropbox.com/sh/sf2h57svqr48vvg/0zv3DV-FP6/Minidump
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5 Posts

03-19-2014

USA

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Re: Yoga 13 Graphics driver problem -BSOD

2014-03-20, 5:39 AM

Here's the analysis:

 

System Information (local)



computer name: JCXLENOVO
windows version: Windows 8.1 , 6.2, build: 9200
windows dir: C:\WINDOWS
Hardware: 20175, LENOVO, INVALID
CPU: GenuineIntel Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 4171603968 total
VM: 2147352576, free: 1873526784



Crash Dump Analysis



Crash dump directory: C:\WINDOWS\Minidump

Crash dumps are enabled on your computer.

On Thu 3/20/2014 4:55:37 AM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\031914-6000-01.dmp
This was probably caused by the following module: watchdog.sys (watchdog+0x39CA)
Bugcheck code: 0x119 (0x1, 0x0, 0xA60, 0xFFFFE000023D7010)
Error: VIDEO_SCHEDULER_INTERNAL_ERROR
file path: C:\WINDOWS\system32\drivers\watchdog.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Watchdog Driver
Bug check description: This indicates that the video scheduler has detected a fatal violation.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Thu 3/20/2014 4:55:37 AM GMT your computer crashed
crash dump file: C:\WINDOWS\memory.dmp
This was probably caused by the following module: igdkmd64.sys (igdkmd64!hybDriverEntry+0xB861A)
Bugcheck code: 0x119 (0x1, 0x0, 0xA60, 0xFFFFE000023D7010)
Error: VIDEO_SCHEDULER_INTERNAL_ERROR
file path: C:\WINDOWS\system32\drivers\igdkmd64.sys
product: Intel HD Graphics Drivers for Windows 8(R)
company: Intel Corporation
description: Intel Graphics Kernel Mode Driver
Bug check description: This indicates that the video scheduler has detected a fatal violation.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: igdkmd64.sys (Intel Graphics Kernel Mode Driver, Intel Corporation).
Google query: Intel Corporation VIDEO_SCHEDULER_INTERNAL_ERROR



On Thu 3/20/2014 4:51:59 AM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\031914-5593-01.dmp
This was probably caused by the following module: watchdog.sys (watchdog+0x39CA)
Bugcheck code: 0x119 (0x1, 0x0, 0x45F5, 0xFFFFE000023043C0)
Error: VIDEO_SCHEDULER_INTERNAL_ERROR
file path: C:\WINDOWS\system32\drivers\watchdog.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Watchdog Driver
Bug check description: This indicates that the video scheduler has detected a fatal violation.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Wed 3/19/2014 4:46:45 AM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\031814-3859-01.dmp
This was probably caused by the following module: watchdog.sys (watchdog+0x39CA)
Bugcheck code: 0x119 (0x1, 0x0, 0x1A4F, 0xFFFFE00000225010)
Error: VIDEO_SCHEDULER_INTERNAL_ERROR
file path: C:\WINDOWS\system32\drivers\watchdog.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Watchdog Driver
Bug check description: This indicates that the video scheduler has detected a fatal violation.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Wed 3/19/2014 4:36:24 AM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\031814-4218-01.dmp
This was probably caused by the following module: watchdog.sys (watchdog+0x39CA)
Bugcheck code: 0x119 (0x1, 0x0, 0x2BCA, 0xFFFFE000023F5010)
Error: VIDEO_SCHEDULER_INTERNAL_ERROR
file path: C:\WINDOWS\system32\drivers\watchdog.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Watchdog Driver
Bug check description: This indicates that the video scheduler has detected a fatal violation.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Wed 3/19/2014 4:28:45 AM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\031814-3921-01.dmp
This was probably caused by the following module: watchdog.sys (watchdog+0x39CA)
Bugcheck code: 0x119 (0x1, 0x0, 0x1D35, 0xFFFFE00002255540)
Error: VIDEO_SCHEDULER_INTERNAL_ERROR
file path: C:\WINDOWS\system32\drivers\watchdog.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Watchdog Driver
Bug check description: This indicates that the video scheduler has detected a fatal violation.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Wed 3/19/2014 3:25:52 AM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\031814-4234-01.dmp
This was probably caused by the following module: watchdog.sys (watchdog+0x39CA)
Bugcheck code: 0x119 (0x1, 0x0, 0x1A96, 0xFFFFE00002380010)
Error: VIDEO_SCHEDULER_INTERNAL_ERROR
file path: C:\WINDOWS\system32\drivers\watchdog.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Watchdog Driver
Bug check description: This indicates that the video scheduler has detected a fatal violation.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Tue 3/18/2014 7:00:40 PM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\031814-4046-01.dmp
This was probably caused by the following module: watchdog.sys (watchdog+0x39CA)
Bugcheck code: 0x119 (0x1, 0x2E17, 0x29E, 0xFFFFE00000255010)
Error: VIDEO_SCHEDULER_INTERNAL_ERROR
file path: C:\WINDOWS\system32\drivers\watchdog.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Watchdog Driver
Bug check description: This indicates that the video scheduler has detected a fatal violation.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Thu 3/6/2014 9:07:27 AM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\030614-3906-01.dmp
This was probably caused by the following module: watchdog.sys (watchdog+0x39CA)
Bugcheck code: 0x119 (0x1, 0x0, 0x2B6B, 0xFFFFE00001C90010)
Error: VIDEO_SCHEDULER_INTERNAL_ERROR
file path: C:\WINDOWS\system32\drivers\watchdog.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Watchdog Driver
Bug check description: This indicates that the video scheduler has detected a fatal violation.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Thu 3/6/2014 7:21:39 AM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\030514-8468-01.dmp
This was probably caused by the following module: Unknown (0xFFFFF8001F9D9CA0)
Bugcheck code: 0x119 (0x1, 0x0, 0x448, 0xFFFFE00001C2D2A0)
Error: VIDEO_SCHEDULER_INTERNAL_ERROR
Bug check description: This indicates that the video scheduler has detected a fatal violation.
A third party driver was identified as the probable root cause of this system error.
Google query: VIDEO_SCHEDULER_INTERNAL_ERROR



Conclusion



16 crash dumps have been found and analyzed. Only 10 are included in this report. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

igdkmd64.sys (Intel Graphics Kernel Mode Driver, Intel Corporation)

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.

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