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CmOB_5
Paper Tape
Posts: 2
Registered: ‎05-10-2018
Location: CA
Views: 73
Message 1 of 4

Yoga 13 Laptop (Ideapad)

Keyboard issues.  When I type "o" string of "qewru" or similar random wrong characters. examples --oqew,  qew,  oqe, qewr.

 

Type ''.'' and produces ''zcx36778106''   

 

Also "L" produces "ads" always.  No issues with on screen keyboard.  HELP please

Community Moderator
Community Moderator
Posts: 1,611
Registered: ‎12-13-2016
Location: US
Views: 55
Message 2 of 4

Re: Yoga 13 Laptop (Ideapad)

Make sure your BIOS and all of your drivers are up to date. That can often fix things. 

 

If all of the drivers are up to date, locate the keyboard in Device Manager and uninstall it. Reboot. Windows will catch it and reinstall it. 

 

If it still does it, it could be the keyboard. Spill anything in it? Dirt? Dust?  At that point, you can try to reseat the ribbon cable or replace the keyboard


____________________________________
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If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo. I love beer.
CmOB_5
Paper Tape
Posts: 2
Registered: ‎05-10-2018
Location: CA
Views: 52
Message 3 of 4

Re: Yoga 13 Laptop (Ideapad)

Thanks will try!..and update results
Sr Support Specialist
Posts: 9,485
Registered: ‎11-30-2015
Location: PH
Views: 50
Message 4 of 4

Re: Yoga 13 Laptop (Ideapad)

Hi CmOB_5,

 

Welcome to the Community Forums.

 

Try using an external usb keyboard and see if it does the same thing.

You can also isolate keyboard hardware issue by booting on a live rescue image similar to this and see if the keys behave the same.

 

If it does have the same problem on a another boot image but is ok with an external USB keyboard then it is probable that the keyboard/ connection issue is at fault.

 

Hope this helps answer your query.

Update us how things go.

 

Regards

 



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