06-03-2017 02:06 PM
I have a Lenovo Yoga 13 that is out of warranty. I bought it in 2013.
With that out o' the way, my Lenovo Yoga 13's screen stays black even when the power is on...I see no Lenovo logo or anything AND the laptop keeps restarting on its own, so it is stuck in restart mode, with the screen staying black the whole time.
This laptop has been doing this (black screen even though power is on and shuts off and restarts on its own) for about 6 months now....(Jan 2017-June 3, 2017 as of this writing). This laptop works WHEN IT WANTS TO EVERY ONCE IN AWHILE, BUT NOT OFTEN.
I turned the laptop on now, and I'm typing on it now, **BUT when it doesn't work, which is most of the time**, it shows a black screen (I see nothing on the screen) even with the power on and constantly restarts on its own.
Is this hardware issue a motherboard problem or a screen issue specifically?
Specifically, is it the motherboard that needs to be fixed on this Yoga 13 or is it a screen issue? If it's a motherboard issue that needs to be fixed, how much would it cost? Or If it's a screen issue, how much would that cost to fix?
Any help on this is much needed!
06-05-2017 08:03 AM
Thanks for using the Lenovo forums.
Sounds like this will be an issue with the HDD or MOBO instead of the Display I believe.
Try running an LSC scan, it may be able to detect a hardware issue on the unit.
1. Please click on the following link
2. Under the section ‘Download’ select the relevant Hyperlink dependant on whether your Lenovo is running Windows 7/8/8.1 32 bit or 64 bit.
3. When prompted, select save and browse to a drive and directory in which to save the downloaded files.
4. Navigate to the folder where you saved the installation file, lscsetup_x86_26001.exe.
5. Double-click the installation file icon to start the installation.
6. Follow the onscreen instructions via the installation wizard that will install Lenovo Solution Centre on your system.
7. Once installed you will have a ‘Lenovo Solution Centre’ icon on your desktop please click to open this.
8. Once solution center is opened please select ‘Checkup’ then ‘Hardware Scan’ and ‘Full Scan’
9. This will take up to 20 minutes, see if this can find any errors.
Not exactly sure about prices, you can try to check individual part prices on something like serviceshop:
It might give you an idea of the prices.
Hope this helps, let us know how you get on.
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