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juniorgolf18
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Posts: 16
Location: US
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Message 1 of 11

Yoga 13 Shuts down when in sleep mode...

I've always used sleep mode at night and quite frankly most of the time instead of shutting down my yoga. I know thats not good after reading some here but wanted to share history in case that has something to do with problem.

Typically at night or when leaving office or just going to be off computer for a while I'll close the lid (which is set for sleep mode) and when I return I open it up, enter my password and I'm right where i left off. I have multiple spreadsheets or power points open so it's easier than shutting those down every time or even at night. But since yesterday, when I open it back up, it has shut down and has to start up from "off" vs sleep. All things open have to be recovered (xls, docs, ppt, etc) and chrome says it has shut down unexpectedly and asks if I want to restore tabs, etc.

What is causing this change and how can I troubleshoot it and fix it?

Help much appreciated.
Retired Support Specialist
Posts: 4,447
Location: Philippines
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Message 2 of 11

Re: Yoga 13 Shuts down when in sleep mode...

hi juniorgolf18,

 

Welcome to Lenovo Community Forums!

 

Can you try checking under

 

  1. Control Panel / Hardware and sound / Power Option
  2. Click on change plan settings on your selected Power Plan
  3. Click on change advanced settings

Now on this window look for Sleep and open it up.

Look for "Allow hybrid sleep"

Make sure that it is on and save changes

 

Check and let me know if that works.

 

Regards

Solid Cruver

 



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juniorgolf18
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Message 3 of 11

Re: Yoga 13 Shuts down when in sleep mode...

Tried that. Still was shut down when came back.

I never had hybrid sleep on before. Is that a new setting?
juniorgolf18
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Message 4 of 11

Re: Yoga 13 Shuts down when in sleep mode...

Just happened again. Shut lid, was away for a couple hours..  Came back, opened lid and was shut down. Had to restart and recover files that were open.  

 

So frustrating.

Retired Support Specialist
Posts: 4,447
Location: Philippines
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Message 5 of 11

Re: Yoga 13 Shuts down when in sleep mode...

Hi,

 

Can you try disabling the Hibernate.

Open a command Prompt and try this command

powercfg.exe /hibernate off

 

Your system might be entering this mode and failing to recover

 

Regards

Solid Cruver

 



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juniorgolf18
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Message 6 of 11

Re: Yoga 13 Shuts down when in sleep mode...

Trying to do this but says unable to perform, may not have permission. Sorry, i'm not versed on how to type commands.  Do I need to type anything else before powercfg.exe /hibernate off ?   I'm the only user so I assume I'm admin

 

 

armyguydan123
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Message 7 of 11

Re: Yoga 13 Shuts down when in sleep mode...

Right click on command prompt and select run as administrator. That should fix it and allow you to type that line
juniorgolf18
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Message 8 of 11

Re: Yoga 13 Shuts down when in sleep mode...

Ok, thanks.  So I type powecfg.exe then a space, then /hibernate then a space, then off ??   

 

Did that and i just got the command prompt again -- is that what I should see or will I see some confirmation?

juniorgolf18
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Message 9 of 11

Re: Yoga 13 Shuts down when in sleep mode...

This is getting ridiculous.  This time left office to go to kitchen to eat a sandwich and left lid open and when came back 30 minutes later was shut down.

Biscot
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Location: NL
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Message 10 of 11

Re: Yoga 13 Shuts down when in sleep mode...

I also have this problem again after my laptop settings have been reset due to repair, even though I've updated my BIOS to the version of August 12th. So far I know, the unwanted shutdown happened when my laptop was on battery. Now I have enabled "hybrid sleep" mode, but I don't know yet if that will work for me.

 

Are there any other solutions found?

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