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2 Posts

04-27-2016

Norway

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Yoga 13 Upgraded to Windows 10, now touchscreen don't work

2016-04-27, 11:44 AM

So, has anyone found any solution to this?

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6 Posts

04-22-2016

United States of America

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Re: Yoga 13 Upgraded to Windows 10, now touchscreen don't work

2016-04-27, 12:42 PM

I called in about problem like this with the x1 yoga.  The solution was to download an update for for the TouchScreen (TouchFirmwareUpdateTool.exe at http://support.lenovo.com/us/en/downloads/ds112340).  If you cannot find an update, I would call support.

 

The way they diagnosed it for me was this:

1. they had me open the Device Manager

2. Under Human Interface Devices section, remove the HID - compliant touch screen

3. Under the Action menu, select Scan for hardware changes

4. Since the HID - compliant touch screen reappeared after the scan, they figured it was a software problem

 

This is when they told be to look for the update at a specific download page.

In sum, it is probably worth your time to call support.

 

r

 

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45 Posts

09-05-2013

TX

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Re: Yoga 13 Upgraded to Windows 10, now touchscreen don't work

2016-04-28, 1:31 AM

Check the device manager for any unknown devices. I upgraded my Yoga 13 several months ago to Win 10 and Windows Update had all of the necessary drivers. My touch screen works properly.

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