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4 Posts

01-01-2014

Russia

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Yoga 13 Windows 8.1 update - low audio volume after idle time

2014-01-01, 20:55 PM

I found strage behaviour after Windows 8.1 update.

 

When display turns off after some idle time and I turn it on again sound speakers output level is about 30-50% of normal. Volume level in sound mixer is the same as before display turn off. On volume up/down speaker sound level changes but it is still 30-50% of normal. Turn Dolby home theater on/off not helps.

 

Help me solve this ploblem please.

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38 Posts

12-27-2013

Virginia

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Re: Yoga 13 Windows 8.1 update - low audio volume after idle time

2014-01-01, 21:01 PM

That is really strange.

So when you reboot does it go back to full volume?

When you say the display turns off, is it going to sleep, or just dimming the display?

You just did the windows update and it started immediately?


Also, which model do you have?


"I always pass on good advice. It is the only thing to do with it. It is never of any use to oneself." - Oscar Wilde
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4 Posts

01-01-2014

Russia

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Re: Yoga 13 Windows 8.1 update - low audio volume after idle time

2014-01-01, 21:20 PM

No it's not sleep. Just dimming the display.

Normal level restores after some time but i cant say what causes it - maybe sleep or maybe some other factors. I've tried to put laptop to sleep and wake it up just after this issue showed up again but it didn't helped with sound issue.

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38 Posts

12-27-2013

Virginia

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Re: Yoga 13 Windows 8.1 update - low audio volume after idle time

2014-01-01, 21:38 PM

Well, without knowing what model you have, I suggest uninstalling your audio drivers, then re-installing.

 

On the Yoga 2 Pro, they are located on the D drive -- D:\drivers\Audio\Setup.exe.

 

 


"I always pass on good advice. It is the only thing to do with it. It is never of any use to oneself." - Oscar Wilde
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4 Posts

01-01-2014

Russia

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Re: Yoga 13 Windows 8.1 update - low audio volume after idle time

2014-01-02, 9:21 AM

Thanks for your concern artworksmetal but if I wanted experiments with drivers I may not use this forum. Because if you will use your brains better you will understand that beside audio drivers this issue may be caused by problem with intel thermal platform drivers or power management settings or lenovo power management solution and at the end of this list by audio drivers. I dont want to waste my time on that stuff and hope some guys from lenevo could say what is the problem in this situation.

 

By the way my laptop model is in topic name.

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1459 Posts

06-08-2013

Spain

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Re: Yoga 13 Windows 8.1 update - low audio volume after idle time

2014-01-02, 17:22 PM

Try reinstalling the audio driver. I don't have this issue on my Yoga 13. Also make sure all your other drivers are up to date.

You can also try factory resetting to Windows 8. Then perform the upgrade on your clean Windows 8. Then make sure all drivers are up to date. Then it should work perfectly.

Kind regards,

Jonas Hendrickx

Lenovo Insider, Windows Insider MVP

 

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