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edluo1
Paper Tape
Posts: 2
Registered: ‎01-13-2017
Location: US
Views: 904
Message 1 of 3

Yoga 13 camera drive not detected

I was recently received a Yoga 13 that had been reformatted and manually installed with Windows 10. Everything about the notebook worked as intended, except for the camera, which is not found by the Camera app (error code 0xA00F4244(0xC00D36D5)) and there was no camera driver listed in Device Manager. I have attempted to install the camera driver off of the link [http://support.lenovo.com/us/en/products/Laptops-and-netbooks/Yoga-Series/Yoga-13-Notebook-IdeaPad/d...], but I seem to be unable to properly start installation and I'm still having the issues above.

Retired Support Specialist
Posts: 291
Registered: ‎01-16-2017
Location: GB
Views: 802
Message 2 of 3

Re: Yoga 13 camera drive not detected

Hi edluo1,

 

Thanks for posting and welcome to the forum!

 

What happens when you try installing the driver, you mentioned you can't properly start it? A screenshot of any errors etc would be handy if possible. Many people have also found this link to be useful (it relates to the same error code you got), have a look through it and see if helps. 

 

Let us know how you get on!
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edluo1
Paper Tape
Posts: 2
Registered: ‎01-13-2017
Location: US
Views: 787
Message 3 of 3

Re: Yoga 13 camera drive not detected

Actually, I believe your link to the Apps troubleshooter has got Device Manager to detect EasyCamera. I installed the driver again and now the camera works. Thanks for the help.

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