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714JPP
Paper Tape
Posts: 1
Registered: ‎05-25-2016
Location: US
Views: 148
Message 1 of 2

Yoga 13 freezing-slowing down

I use my yoga 13 for work at special events for wedding and such together with a camera and a printer and everytime we get into a venue around meal time the laptop freezes and slows down, but this never happens in the office. 

 

What's the best way to trouble shoot this?

 

It seems like the CPU throttles and it freezes and slows down. My understanding is built regulators within the laptop should help regulate a 1 or 2 volt drop. 

 

ANy help I receive is greatly appreciate it.  

 

Highlighted
Sr Support Specialist
Posts: 8,868
Registered: ‎11-30-2015
Location: PH
Views: 125
Message 2 of 2

Re: Yoga 13 freezing-slowing down

Hi 714JPP , 

 

Welcome to the Community Forums.

 

Would same freeze up happen outside the office even if connected to an ac adapter port? 

Changing power options to full performance would ensure that adequate power requirements are received by the devices without doing any power saving . 

 

Comparing the difference of having the laptop from the office and from outside is the network connection that may be stronger or stable in the office than outside. If you create another account as a local user with administrator rights, to see if there would be any difference. Having an active microsoft account would also enable the account features such as One Drive that constantly synching with the pc and server indexing it and updating if needed. 

 

Running the machine on minimum applications can also help using clean boot

 

Similar discussions of this issue that you can also try here  if you have already installed all needed windows updates for Windows. 

 

Update us how things go. 

 

Regards



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