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matilda05
Fanfold Paper
Posts: 2
Registered: ‎02-16-2016
Location: usa
Views: 422
Message 1 of 6

Yoga 13 keyboard errors letters missing

Yoga 13, model # 20175

when typing, random letters & numbes are missing. I go back & the letters will type.

Using Windows 10, Edge. Also used Firefox with same problem. Using keyboard on Yoga

Sr Support Specialist
Posts: 8,716
Registered: ‎11-30-2015
Location: PH
Views: 410
Message 2 of 6

Re: Yoga 13 keyboard errors letters missing

Hi matilda05 , 

 

Greetings. 

 

Would you have the same problem using the onscreen keyboard ?

How about connecting a USB external keyboard ?

 

Isolating issue on physical hardware (keyboard) as failing keys may be affected by some applications . This event usually happen with corrupted file and most of the time virus or malwares. 

Running the machine in safe mode can also help other than booting on a rescue media .

 

Update us how things go.

 

Regards 



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runcio
What's DOS?
Posts: 2
Registered: ‎12-27-2015
Location: Latvia
Views: 108
Message 3 of 6

Re: Yoga 13 keyboard errors letters missing

I have same problem after reinstal windows 10.

win10 (cracked, from torrents) yes i thit about malware etc... its posible.

i conected USB wireles keybor and its type exelent! No letter missing.

 

Mybe i need install some drivers???

Sr Support Specialist
Posts: 8,716
Registered: ‎11-30-2015
Location: PH
Views: 98
Message 4 of 6

Re: Yoga 13 keyboard errors letters missing

Hi All,

 

Greetings.

 

There is still possibilities of driver incompatibility with certain Windows 10 builds. Lenovo Vantage would help updating those that are needed for Windows 10.

 

Else, installing the original Windows version and drivers can help isolate if the issue more.

 

Regards



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runcio
What's DOS?
Posts: 2
Registered: ‎12-27-2015
Location: Latvia
Views: 71
Message 5 of 6

Re: Yoga 13 keyboard errors letters missing

Before reinstal my PC , I have update from Win 8 to Win 10 <--- then i dont have problems with keyboar missing letters.

 

Now whenn i install clean Win 10 i have missing letters in insall proces when i need write wifi passw to setup my user.

Sr Support Specialist
Posts: 8,716
Registered: ‎11-30-2015
Location: PH
Views: 64
Message 6 of 6

Re: Yoga 13 keyboard errors letters missing

Hi runcio,

 

Greetings.

 

Perhaps you can go back to Win8.1 for now else use an external keyboard that works. Again, this would clearly isolate it and likewise allow you to use your machine functionally.

 

Regards

 

 



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