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TTTA
What's DOS?
Posts: 1
Registered: ‎07-12-2016
Location: US
Views: 578
Message 1 of 2

Yoga 13" touch screen not working

Our Yoga has totally and completely stopped responding to touchscreen inputs. Completely out of the blue, no warning signs. Don't know if it was recently after a Win10 update. No other problems with the computer. I've tried updating all HID drivers through Device Manager with no success either. Any suggestions for what to check before we call it a hardware failure and try to either replace the screen or the laptop?

Sr Support Specialist
Posts: 8,177
Registered: ‎11-30-2015
Location: PH
Views: 555
Message 2 of 2

Re: Yoga 13" touch screen not working

Hi TTTA ,

 

Welcome to the Community Forums. 

 

You can try resetting defaults to the BIOS and check if touch would work on the Novo screen . Before deciding on hardware failure , you can also consider factory reset One Key Recovery as end point isolation for drivers / software issue . 

 

One Key Recovery would delete all data and reimage it the way it was from out of the box with the manufacturer pre set image and configuration. 

 

Update us what works best for you. 

 

Regards



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