04-20-2016 08:25 PM
I'm wondering if anyone else has run into this problem. I have a Yoga 15, and earlier today I opened it up to use it and the screen cracked, starting from the lower left. It looks like the frame inside of the LCD apparatus broke, causing it to not bend with the hinge, and that ended up cracking the screen. I talked with support and they basically told me to pound sand, even though this is a defect in manufacturing and not an accidental break. Is there anyone who has had this happen and how they dealt with it, or a Lenovo rep that can give me some help? I appreciate any advice! Thanks!